Job Description
About the Role
Bright Placements (PTY) Ltd is seeking an experienced couple to join our team as Assistant General Management at Umngazi, situated on the stunning Wild Coast of South Africa. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our resort, working closely with our staff and community stakeholders to ensure exceptional guest experiences. If you are a motivated and adaptable couple with a passion for hospitality, we encourage you to apply.
Key Responsibilities
- Manage hotel operations, including F&B management, Front Office/Reservations, and Housekeeping.
- Lead and develop high-performing teams to achieve operational excellence.
- Develop and implement strategies to drive revenue growth and improve guest satisfaction.
- Collaborate with local stakeholders to promote the resort and its community initiatives.
- Ensure compliance with financial and labour legislation.
- Provide exceptional customer service and ensure a positive ambassadorial presence for Umngazi.
Requirements
- Proven stable work history within the hospitality industry.
- A complementary couple with strong experience across F&B management, Front Office/Reservations and Housekeeping.
- South African residency essential.
- Hotel school qualification advantageous.
- Minimum 5 years’ senior hotel or resort management experience.
- Strong all-round understanding of hospitality operations.
- Demonstrated leadership and team development skills.
- Solid financial and labour legislation knowledge.
- Strong administrative and organisational ability.
- Contactable references from previous employers.
- Comfortable living and working in a remote coastal location.
Qualifications
- Formal education/certifications (e.g. hotel management diploma, hospitality degree).
Salary & Benefits
- Competitive compensation package.
- Live-in position.
- The opportunity to be part of a respected and passionate team.
- A unique lifestyle position in a beautiful remote coastal setting.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Eastern Cape
In the Eastern Cape, tourism and hospitality are significant contributors to the region’s economy, attracting visitors from both local and international destinations. This sector typically employs a diverse range of professionals, including skilled and unskilled staff, in various roles such as customer service, management, and operational support. As the industry continues to grow, job opportunities for career seekers with relevant experience and skills are becoming increasingly available.
Typically, salaries for tourism and hospitality jobs in Eastern Cape can vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may fall within a salary range of R20 000 to R30 000 per annum, while more senior roles or those in larger organizations can command salaries ranging from R50 000 to R100 000 or more per annum. However, it is essential to note that these are broad estimates and actual salaries may differ significantly based on individual circumstances.
Common skills required for tourism and hospitality jobs include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong focus on customer service. Other essential skills include basic computer literacy, problem-solving abilities, and the capacity to adapt to changing situations. In some roles, proficiency in local languages such as isiXhosa or English may be beneficial. Additionally, experience in the hospitality industry is often preferred for more senior positions.
Industry sectors commonly employing tourism and hospitality professionals include financial services sector, technology industry, manufacturing sector, and small business enterprises. These organizations often require staff with diverse skill sets to manage their operations effectively.
For career seekers looking to advance within this field, opportunities exist for professional development and growth. Typically, individuals can expect to progress through roles such as front-of-house staff, department heads, or even general managers, with the potential to transition into senior leadership positions. With experience and additional training, tourism and hospitality professionals can develop valuable skills that translate across industries, making them highly sought after in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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