Johannesburg North: Service Representative (Sales) posted by SydSen Recruit

January 20, 2026 Jobs in Central Johannesburg

SydSen Recruit

Gauteng

Other Building/Construction/Mining

Job Description

About the Role

We are seeking a highly skilled and experienced Service Representative (Sales) to join our team in Johannesburg North. As a key member of our sales support team, you will be responsible for liaising with customers, providing product and service advice, and building strong relationships to drive repeat business and future sales.

Key Responsibilities

Liaise with customers to arrange installations, repairs, servicing, and respond to product enquiries
Provide accurate product and service advice aligned with customer requirements
Build and maintain positive client relationships to encourage repeat business and future sales
Follow up on leads, quotations, and completed service jobs to ensure customer satisfaction
Coordinate and track locksmith service calls and manage related invoicing
Review, verify, and process locksmith and external service provider invoices
Manage and reconcile technician trip sheets, ensuring accuracy and proper record-keeping
Schedule and coordinate service jobs, call-outs, and product deliveries
Dispatch and receive safes, locks, and related security products
Maintain accurate stock movement records and supporting documentation
Coordinate with warehouse and logistics partners to ensure timely and efficient deliveries
Compile and generate service, sales, and operational reports as required
Maintain accurate and up-to-date records of jobs, invoices, customer interactions, and inventory

Requirements

Strong customer service and communication skills
Excellent organizational and time-management abilities
Attention to detail and accuracy in administrative tasks
Ability to build and maintain professional client relationships
Basic sales skills with an understanding of service-driven sales
Proficiency in MS Office or similar reporting and invoicing systems

Qualifications

National Senior Certificate
Tertiary qualification in a relevant field (preference for security or trade industry)
Minimum 2 years’ experience in a similar role

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About Other Building/Construction/Mining Jobs in Gauteng

The construction industry in Gauteng, South Africa is generally a dynamic and growth-oriented sector, with various sectors such as mining, building, and infrastructure development driving the job market. Typically, projects are designed to meet increasing demand for housing, commercial spaces, and infrastructure, resulting in a steady flow of job opportunities. However, the industry’s competitiveness can be influenced by factors like economic conditions, regulatory changes, and global trends.

Salaries for roles within the construction industry in Gauteng typically fall within broad ranges, with experience, company size, and industry sector affecting actual salaries. Generally, entry-level positions may command lower salaries, while senior or specialized roles can expect higher compensation packages. For example, a common salary range for a building surveyor might be R500 000 to R1 million per annum, although this can vary significantly depending on the specific company, location, and level of experience.

Common skills required for various construction-related roles include: project management, technical knowledge, communication, teamwork, safety protocols, and problem-solving. Typically, professionals in these fields possess a strong understanding of relevant regulations, building codes, and industry standards. Many common certifications, such as those offered by the South African Institution of Civil Engineering (SAICE) or the Building Engineers Association (BEA), are also highly valued.

The construction industry in Gauteng commonly employs professionals from various sectors, including mining, financial services, technology, manufacturing, and infrastructure development. These industries often require specialized skills, but there is also a need for generalist roles that can support project management, site operations, and maintenance.

Career development opportunities within the construction industry are diverse, with many companies investing in training programs and apprenticeships to develop their employees’ skills. Typically, professionals can move into senior roles or specialize in areas like sustainability, design, or construction management. With experience and additional qualifications, individuals can also explore related fields like engineering, architecture, or business management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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