Job Description
About the Role
CallForce is seeking an experienced and successful Sales Team Leader to manage a team of Outbound Sales Consultants/Agents in Cape Town, with a focus on leading by example and demonstrating exceptional customer satisfaction. The ideal candidate will possess strong sales and customer care skills, as well as excellent communication and problem-solving abilities.
Key Responsibilities
- Team leadership and management
- Guide agents by demonstrating exceptional customer satisfaction
- Guide, coach and Determine training needs for staff.
- Communicate job expectations to Agents
- Harness agents potential to perform optimally
- Tailor recommendations to improve Consultants on reaching their targets.
- Monitor attendance, punctuality and leave of personnel
- Keep to date and abreast of industry trends
- Manage requests/escalations between different business units to solidify resolution outcomes
- Report on a regular basis on statistics, data, ratios, attrition, and terminations
- Examine and indicate areas of improvement for systems, policies and processes used and propose solutions
- Frequent monitoring of metrics, data and reporting on operational status
- Manage quality assurance
- Oversee the overtime process and monitor different shifts that are in place
Requirements
A minimum of 2-3 years outbound management experience and willingness to work nightshift to accommodate American time zones.
Qualifications
No formal education or certifications mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Entertainment Jobs in Western Cape
In the Western Cape, South Africa, the entertainment industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers in this field can expect to find opportunities in areas such as film and television production, music, theatre, and live events management. Generally, these roles require a strong passion for creativity and a keen eye for detail.
The salary ranges for entertainment professionals in the Western Cape vary widely depending on factors such as experience, company size, industry sector, and specific job role. Typically, entry-level positions may fall within a broad range of R100 000 to R300 000 per annum, while senior roles can command salaries ranging from R500 000 to R1 million or more. However, these figures are only general guidelines, and actual salaries can vary significantly depending on individual circumstances.
Common skills required for entertainment professionals in the Western Cape include creativity, communication, problem-solving, attention to detail, organisational skills, and a strong work ethic. Typically, roles in this field also require proficiency in industry-standard software, such as Adobe Creative Suite or audio editing tools. Additionally, many successful entertainment professionals have a degree or diploma in a relevant field, such as film studies, theatre arts, or music.
Industry sectors commonly employing entertainment professionals include the technology industry, financial services sector, manufacturing sector, and tourism industry. The Western Cape’s unique cultural landscape and stunning natural beauty also make it an attractive location for roles related to events management, live performances, and content creation.
For those seeking a career in the entertainment industry, there are many opportunities for development and advancement. Typically, entry-level positions provide valuable experience and skills training, while senior roles offer leadership opportunities and creative freedom. Many successful entertainment professionals also pursue further education or training to stay up-to-date with industry trends and technologies.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Dress professionally for interviews, even if the company has a casual dress code.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Pretoria: Brooklyn, Pretoria: LITIGATION SECRETARY posted by Cora O’Neil Recruitment Agency
Brooklyn, Pretoria: LITIGATION SECRETARY Minimum Requirements: -Well presentable and professional Afrikaans speaking female (preferably aged ±30 – 45 years) -Afrikaans…
View JobPretoria: Brooklyn, Pretoria: LITIGATION ATTORNEY posted by Cora O’Neil Recruitment Agency
Brooklyn, Pretoria: LITIGATION ATTORNEY Minimum Requirements: -Presentable and professional individual (preferably aged approximately 28-35 years) -Afrikaans and English first and…
View JobCape Town City Centre: Digital Designer
Tsogo Sun Digital is looking for a talented Digital Designer to create high‑impact, digital‑first creative across web, landing pages, display,…
View JobJohannesburg: SALES EXECUTIVE – EARTHMOVING/FORKLIFTS
Sales Executive specializing in Earthmoving and Forklifts * Matric * 4-6 years of experience in   Earthmoving / Forklifts…
View JobWaterberg: Food and Beverage Manager
Job Specification: Qualifications: Matric (minimum requirement) Relevant hospitality or F&B qualification (advantageous) Experience: Minimum 10 years...
View JobCape Town City Centre: Factory Manager
Key Responsibilities: Lead and manage end-to-end factory operations, including fabrication, machining, assembly, and finishing Ensure production schedules...
View Job
Browse Employers
Job Alerts