Job Description
About the Role
We are seeking a detail-oriented and proactive Operational Business Analyst to enhance and optimize operational processes and systems within our organization. The ideal candidate will drive improvements in support and testing processes, develop new policies and procedures, and manage data integrity through periodic validation and cleanup exercises.
Key Responsibilities
- Enhancements to existing processes and systems
- Establishment of Support and testing processes
- Working with the support team to propose and drive enhancements
- Development of new policies, processes and procedures to enhance operations
- Costing and scoping of initiatives and projects
- Management of Data Responsible for periodic data validation and data cleanup exercises. This will include liaising with the Sales and Dev team and customers.
- Management of customer reporting establishing if the current reporting meets the customers needs, documentation of customer reporting requirements, generation and setting up of reports using QuickSight and reporting cleanup exercises.
- Periodic attestation exercises
- Configuration and set-up of systems operational within the business (e.g. JIRA service desk) based on operational needs.
- Operationalising processes and policies and ensuring that compliance is adhered to.
Requirements
- 2-3 years Business analysis experience (must have requirements gathering, documentation, process mapping, testing and reporting skills)
- Jira Service Desk Experience
Qualifications
- Information Systems qualification
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Keep track of all your job applications in a spreadsheet, including company names and application dates.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Gauteng: Mining Equipment Sales Executive posted by GAP Consulting
Minimum Requirements:Must have a minimum of 5 years' experience as a Sales Executive in the Mining Equipment IndustryRelevant Tertiary Education...
View JobJohannesburg: External Sales Consultant posted by Flink Recruitment
Roles and ResponsibilitiesJob Description:Meet and exceed sales targets as set out by the Company monthly and annually.Effectively maintain excellent,...
View JobDurban: Internal Lighting Sales Consultant & Showroom Assistant posted by Flink Recruitment
Roles and ResponsibilitiesSALES:Greet and acknowledge every client that comes into the showroom.Meet, maintain and exceed sales targets utilising good...
View JobSandton: TL3 Engineer posted by Flink Recruitment
Roles and ResponsibilitiesTechnical SkillsExpert knowledge of:Windows Server & Active DirectoryDNS/DHCP/GPO/ADFSAzure IaaS/PaaS & M365...
View JobSandton: TL2 Engineer posted by Flink Recruitment
Roles and ResponsibilitiesTechnical SkillsStrong troubleshooting of Microsoft 365 & Azure fundamentals.Solid understanding of Windows Server...
View JobGauteng: Sales Representative (Raw Chemicals, Solvents, Fuel) posted by Pillango Placements
You will be responsible for promoting the sales of products and services that will benefit the company. Establish credibility through…
View Job
Browse Employers
Job Alerts