Date | 2024-12-27 |
---|---|
Job Title | Operations Manager |
Employer | More Information |
Salary | 300 000 Annually |
Category | It Computing Software |
Location |
Gauteng / Johannesburg |
Job Summary
Your responsibility will include but is not limited to: Oversee daily operations to ensure timely and compliant tax, payroll, and statutory filings Manage task/project allocation based on work volume and deadlines Review and report operational performance to senior management on key metrics Act as the main contact for client queries and provide progress updates on filings and requests Ensure high client satisfaction through prompt responses and issue resolution Lead client onboarding and work on retention and upselling strategies Maintain knowledge of CIPC, SARS, estate, and trust compliance requirements Allocate tasks based on understanding of regulatory matters Support team in handling estate and trust filings Provide leadership and direction to client teams (tax, VAT, payroll, statutory returns) Address conflicts and disputes with management`s support Oversee performance appraisals, feedback, and goal setting for staff Set clear client expectations regarding timelines, deliverables, and challenges Handle contract renewals, pricing, and service negotiations with management`s guidance Ensure secure handling of client data in compliance with regulations Train staff on confidentiality and internal data protection policies Resolve unexpected client concerns or system issues to maintain operational continuity Manage workloads during peak periods, ensuring adequate support and resource allocation Skills & Experience: Minimum 4 years of experience in a similar role Pastel experience Must understand CIPC, SARS, estate, and trust compliance Qualification: Degree, national diploma or similar PA(SA), BA(SA) or a relevant designation will be advantageous Contact ANNARI STANDER on
Operations Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-12-27 in the It Computing Software category
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