Johannesburg: Process Engineer – Contract posted by IQbusiness South Africa

About the Role

IQbusiness South Africa is seeking experienced Process Engineers for contract opportunities in Johannesburg. We are looking for hands-on process engineering specialists who can discover, model, design, and optimise end-to-end workflows to drive business value.

Key Responsibilities

• Drive end-to-end process engineering across operational value chains, including process discovery, decomposition, and process architecture mapping.
• Produce high-quality as-is and to-be process models using recognised notations (e.g., BPMN) and modelling best practices, ensuring consistency and reuse.
• Facilitate process discovery workshops and stakeholder interviews to elicit tacit knowledge, validate process models, and confirm handovers, roles, and control points.
• Analyse workflow performance and process health using metrics and root-cause approaches; identify bottlenecks, constraints, and non-value activity.
• Apply continuous improvement and optimisation techniques (e.g., Lean/value stream thinking) to improve throughput, reduce waste, and enhance end-to-end customer/operational outcomes.
• Design future-state processes with clear success measures (KPIs), governance, controls, and compliance considerations aligned to banking policies, SOPs, and regulatory constraints.
• Translate process designs into implementation-ready artefacts (SOP alignment, RACI/role clarification, handover packs, and automation-ready workflow logic where relevant).
• Work closely with technology and delivery teams to align process flows with systems and information flows, supporting effective implementation and change adoption.
• Support business readiness activities including process training, operational embedding, and post-implementation refinement to ensure sustainable process performance.

Requirements

• Minimum of 7 years experience in business process engineering / process design / process optimisation within financial services (banking preferred).
• Demonstrated expertise in modelling, designing and improving business processes and workflows, including stakeholder validation and continuous improvement practices.
• Strong capability in process modelling standards and notations (BPMN preferred; UML/IDEF advantageous) and the ability to produce consistent, high-quality process artefacts.

Qualifications

Matric (required)

Relevant tertiary qualification (Bachelor’s degree, Diploma, or recognised certification from an accredited institution) aligned to process engineering, industrial engineering, information systems, operations, or similar.