Johannesburg: Receptionist Switchboard / Helpdesk Operator

February 6, 2026 Jobs in Central Johannesburg

Job Description

About the Role

We are seeking a skilled and experienced Receptionist Switchboard/Helpdesk Operator to join our team in Johannesburg. The ideal candidate will be able to provide exceptional customer service, manage multiple tasks, and perform administrative duties with ease. As our reception area is no longer operational, the successful candidate will also assume Helpdesk Operator responsibilities.

Key Responsibilities

Answer all incoming calls and handle caller’s inquiries
Act as first point of contact for all customer enquires
Take detailed messages, relay telephone messages
Assist with bookings of boardrooms if/when requested to
Inform relevant staff of visitor’s arrival
Resolve general queries from visitors

Requirements

Minimum of 2 – 4 years’ experience in a Switchboard/Helpdesk Operator role and administrative environment
Strong Proficiency in relevant computer and software packages i.e. MS Office

Qualifications

Grade 12 (Matric)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Gauteng

Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.

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In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.

Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.

These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.

Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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