Key Performance Areas 1. Sales Performance and Support Implement brand awareness initiatives in line with the companys marketing strategy. Evaluate and apply effective sales techniques to drive sales volumes and profitability within the region. Manage and monitor sales activities, ensuring Business Representatives meet performance targets. Conduct regular sales meetings and customer visits to assess service levels and ensure corrective actions where needed. Maintain and develop regional and channel partner relationships, ensuring alignment with performance agreements. Identify and engage potential new partners in line with qualifying criteria. 2. Business Development and Growth Develop and manage strategies for customer retention and growth to optimize regional sales performance. Identify new business opportunities, including potential dealers, distributors, and cross-selling opportunities. Recommend product enhancements to increase market potential. Assess market share and develop action plans to grow and maintain a strong footprint in the region. 3. Governance Monitor operational controls and procedures to ensure business integrity and compliance. Identify and manage departmental risks, maintaining a comprehensive risk register. Implement and monitor action plans to address audit findings. Ensure compliance with relevant legislation, policies, and frameworks to prevent irregular expenditure. Oversee SHEQ compliance, holding regular meetings to ensure adherence. 4. Stakeholder Management Build and maintain strong working relationships with key stakeholders and partners. Represent the company in stakeholder meetings and engagements. Address customer issues and complaints promptly to maintain satisfaction and uphold service standards. Provide advice and guidance to management on stakeholder-related matters. Ensure compliance with all applicable policies, procedures, and legal requirements. 5. People Management Monitor and evaluate employee performance through regular appraisals. Identify training and development needs and implement relevant action plans. Address employee relations matters promptly and fairly. Set clear performance objectives aligned with organisational goals. Ensure all team members have signed performance agreements and receive ongoing feedback. Support effective implementation of HR policies within the division. 6. Financial Management Contribute to the preparation of regional budgets. Ensure efficient and transparent use of financial and other resources. Monitor expenditure against budget, reporting any deviations to management. Identify and implement cost-saving opportunities and efficiency improvements. Qualifications Minimum: Bachelors Degree in Sales and Marketing Management or a related field (NQF 7) Advantageous: Bachelors Honours Degree in Sales and Marketing Management or a related field (NQF 8) Experience 68 years experience in Sales and Marketing within a Manufacturing environment. At least 3 years experience at a Supervisory or Management level. Technical Competencies Computer Literacy (MS Office Suite, SAP, ERP Systems, Salesforce, and other job-specific software). Strong knowledge of relevant Sales and Marketing processes and practices. Behavioural Competencies Proactive and action-oriented. Strong problem-solving and analytical skills. Flexible and adaptable. Excellent planning and organising skills. Effective people management and leadership ability. Strong relationship-building and stakeholder management skills. Customer-focused mindset. Resilient and able to perform under pressure. Excellent communication skills (both verbal and written).