Menu Close

Johannesburg: Retentions Consultant – Accidental & Health x2 posted by Energy at Work Projects

Johannesburg: Retentions Consultant – Accidental & Health x2 posted by Energy at Work Projects

Posted on 2025-09-18 00:00:00

Job Summary

Unlock a Thriving Career as a Accidental & Health Customer Service/ Retentions Consultant!

Key Responsibilities:

Innovative Retention Strategies: Deploy dynamic and creative methods to retain our valued clients. Examples include offering premium reductions, downgrades, and enticing discounts.

Policy Validation: Ensure timely and accurate capture of policies for retained clients to meet company requirements and system cutoffs affecting debit orders.

Client Needs Analysis: Analyze client needs and identify opportunities for cross-selling and up-selling, delivering tailored solutions.

Client Base Growth: Cultivate and expand our existing client base.

Adherence to Underwriting Standards: Strictly adhere to underwriter’s rules and business procedures.

Negotiation Expertise: Collaborate with Product Owners and Underwriters when necessary to find solutions, especially during policy reinstatementsall done through telephonic interactions.

Client Query Resolution: Address insurance-related queries and customer complaints promptly and effectively.

Achieving Targets: Meet and exceed all set targets consistently.

Relationship Management: Foster customer and business loyalty through exceptional relationship management. Uphold a professional corporate image aligned with the bank’s values.

Efficient Query Resolution: Prioritize query resolution within defined turnaround times to prevent complaints.

Qualifications & Experience:

Qualification:

Matric: High school diploma or equivalent.

Insurance Credentials: Possess a minimum of 120 Insurance credits.

Relevant Qualification: Hold a relevant certification, diploma, or degree.

Regulatory Exams: Compliant with FAIS regulatory exams.

Class of Business (COB) and Compliance Training: Completed required training.

Experience:

Insurance Industry Expertise: Minimum of 2 years of experience in the insurance industry.

Call Center Proficiency: A minimum of 2 years of call center/telephone experience.

Client Services: At least 1 year of sales/client services contact center experience.

If you’re ready to excel in a dynamic role, armed with qualifications, experience, and a commitment to exceptional client retention, we invite you to apply. Join us in shaping the future of insurance and delivering unparalleled service to our clients!

View Job  Bryanston: Accounts Assistant 5* hotel group

Elevate Your Career in Retention – Apply Now! ????

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Johannesburg: PROCUREMENT OFFICER

Procurement Officer with FMCG, Manufacturing andor Engineering Purchasing experience Duties and Responsibilities Developing procurement strategies....


View Job
PROCUREMENT OFFICER

Johannesburg: Personal Assistant

Minimum requirements Ability to process large quantities of data, with content and grammar accuracy Excellent communication skills in English Highly...


View Job
Personal Assistant

Johannesburg: PERSONAL LINES UNDERWRITER

Qualifications and Compliance requirements Minimum three to five years relevant work experience in Short Term Insurance Personal attributes Ability to...


View Job
PERSONAL LINES UNDERWRITER

Johannesburg: MILLWRIGHT – ELECTRICAL & MECHANICAL (ELANDSFONTEIN)

Minimum Requirements N4N6 technical qualification or equivalent Recognised Trade Test as Electrician, Millwright, or similar Minimum of 10 years experience...


View Job
MILLWRIGHT – ELECTRICAL & MECHANICAL (ELANDSFONTEIN)

Johannesburg: Account Manager

DUTIES INCLUDE but is not limited to Focus on presenting, negotiating, and selling innovative brand-building solutions to various clients. Identify...


View Job
Account Manager

Johannesburg: Technical Support Lead – Voice & Unified Communications

Responsibilities Own escalations and advanced L2L3 support for SIP, SBCs, and Teams Direct Routing. Dive deep into SIP traces, logs, and packet captures to...

View Job  Pretoria: Quality Assurance Manager - Financial Services - R360 000 - R300 000 posted by Hire Resolve

View Job
Technical Support Lead – Voice & Unified Communications

Johannesburg: Groups and Incentives Operations Consultant

Leading Inbound Tour Company is looking for a Groups and Incentives Operations Consultant. This role is based in Sandton. Experience required Minimum of 4 5...


View Job
Groups and Incentives Operations Consultant

Johannesburg: Linux and Windows Administrator

Qualifications and experience Bachelors degree or tertiary education is advantageous. At least 5 years of experience in network and server administration...


View Job
Linux and Windows Administrator

Johannesburg: Sales Executive (software)

Minimum Requirements Grade 12 Diploma or Degree in IT or similar or currently studying towards one. Valid Drivers License own car available to travel in...


View Job
Sales Executive (software)

Johannesburg: key account manager

Job Objectives Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquiring a thorough understanding...


View Job
key account manager

Johannesburg: Attorney

Were looking for someone who possesses Admitted and qualified 2 years post-admission experience as a practicing Attorney. Demonstrable mediationlitigation...


View Job
Attorney

Johannesburg: ERP System Software Assistant

Job Description Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products...


View Job
ERP System Software Assistant

Johannesburg: Retail Store Manager

The role is for a Store Manager role is available for a furniture and decor retail store in Alberton. Duties Provide exemplary customer service through...


View Job
Retail Store Manager

Johannesburg: Boilermaker

Requirements The Boilermaker must be able to build the following Water Tanker Vacuum Tanker Tipper Truck Dropside Body But would not be limited to the above


View Job
Boilermaker

Johannesburg: TJ 15889 – INTERMEDIATE PYTHON DEVELOPER

Employer Description Specialists in cost effective hoisting systems, variable speed drive systems and associated equipment. Job Description To develop back...

View Job  Franschhoek: Senior Reservations Consultant (Franschhoek) posted by Wild Dreams Hospitality

View Job
TJ 15889 – INTERMEDIATE PYTHON DEVELOPER

Johannesburg: General Manager – Mechanics/ Hydraulics

Minimum requirements for the role A bachelors degree in business administration, management, or related field is essential MBA preferred. Previous...


View Job
General Manager – Mechanics/ Hydraulics

Johannesburg: PP 15581 – Professional Structural Engineer

Employer Description Our Client is a modern multi-disciplinary engineering consultancy with a 68-year established presence in South Africa. They have...


View Job
PP 15581 – Professional Structural Engineer

Johannesburg: Paraplanner | Sandton

Location Sandton, Johannesburg Job Type Permanent Salary Market-related, based on total Cost to Company Job Description We are seeking a highly skilled and...


View Job
Paraplanner | Sandton

Johannesburg: Network Technician

Key Responsibilities Install, configure, and maintain network hardware routers, switches, firewalls, access points. Provide onsite and remote support for...


View Job
Network Technician

Johannesburg: Senior Interior Designer

We are seeking a highly skilled and experienced Senior Designer to join a dynamic design team. This role requires a blend of architectural design, technical...


View Job
Senior Interior Designer

Johannesburg: Cloud Specialist

This role involves working closely with internal teams and clients to ensure optimal performance, security, and integration of cloud-based services. You...


View Job
Cloud Specialist

Johannesburg: Repair Technician posted by Cash Crusaders

Repair Technician - Crusaders Corporate Lanseria Cash Crusaders WarehouseLanseriaPermanentFull TimeIntroductionCrusaders Corporate imports a range of...


View Job
Repair Technician

Johannesburg: Handyman

We are on the hunt for a skilled and reliable handyman to join our maintenance department. You will be responsible for all upkeep and repair duties...


View Job
Handyman

Johannesburg: Fiduciary Assistant | Sandton

Fiduciary Assistant Location Sandton Job Type Full-Time Job Description Our client, a leading wealth management firm, is seeking a Fiduciary Assistant to...


View Job
Fiduciary Assistant | Sandton

Johannesburg: Junior Operations Clerk

Tracking of company vehicles loads Checking confirming that loads are delivered on time as per schedule Monitoring of routes and ensure drivers do not...


View Job
Junior Operations Clerk

Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area