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Johannesburg: Senior Sales Administrator – Johannesburg posted by Headhunters

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Job Description

About the Role

Our client, a market leader in their field, is seeking to employ an experienced Senior Sales Administrator based in Johannesburg, East Rand. Previous experience in the construction industry is essential and non-negotiable.

Key Responsibilities

  • Handle incoming customer calls and assist with queries.
  • Follow up on quotations to convert into sales.
  • Identify and engage new customers.
  • Build and maintain strong customer relationships.
  • Monitor deliveries and collections where necessary.
  • Ensure consistent customer contact and effective quote-to-sale conversion.
  • Ensure customer satisfaction in all areas of responsibility.
  • Represent the company professionally and uphold a high standard of service.
  • Exceed customer expectations through proactive communication and delivery.
  • Maintain a professional appearance during client interactions.
  • Ensure 24-hour turnaround on customer queries.
  • Provide product information, brochures, and updates.
  • Maintain constant, clear, and timely customer communication.
  • Respond to complaints, communicate solutions, and provide feedback.
  • Maintain accurate CRM records.
  • Cost products and prepare quotations, including tender documents.
  • Follow up on submitted quotations and tenders.
  • Maintain a structured customer and product database.
  • Ensure accurate costing and invoicing on accounting software.
  • Support the Safety Officer with OHS documentation updates.
  • Maintain and update Service Level Agreements with customers.
  • Ensure all accepted quotations have signed Terms & Conditions.
  • Compile and submit professional tender and contract documentation.
  • Collaborate with the finance department to prepare and maintain sales reports.
  • Monitor deposit invoices, balance invoices, and retentions.
  • Create and maintain a job register.
  • Coordinate and manage sales team schedules and commitments.
  • Ensure adequacy of sales materials and equipment.
  • Organise and maintain both financial and non-financial sales data.
  • Compile and present sales reports.
  • Process all sales orders accurately and timeously.
  • Track team progress and monitor target achievements.
  • Assist in preparing promotional material for events and trade shows.
  • Oversee and verify the accuracy of junior administrative staff.
  • Maintain a clean, organised, and safe working environment.
  • Uphold confidentiality and data privacy standards.
  • Support team members and assist with admin queries when required.
  • Demonstrate respect, courtesy, and teamwork.
  • Contribute positively to team morale and uphold company values.
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Requirements

  • Grade 12 (Matric).
  • Certificate or Diploma in Sales & Marketing and/or Office Administration.
  • Minimum of 4 years working experience in the sales and marketing field.
  • Fluent in English (spoken and written).
  • Strong Microsoft Excel skills (report creation, hyperlinks, data management).
  • Excellent planning and organisational abilities.
  • Strong customer service and telephone communication skills.
  • Experience with Pastel Accounting software.
  • Experience with Customer-Relationship-Management (CRM) systems.

Qualifications

(Skipped as no qualifications mentioned in the original job description)

Salary & Benefits

(Skipped as salary information not provided in the original job description)

General Note

Please note that if you do not receive a response within two weeks of applying, you may assume that your application was unsuccessful.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Building/Construction/Mining Jobs in Gauteng

The construction industry in Gauteng, South Africa is generally a dynamic and growth-oriented sector, with various sectors such as mining, building, and infrastructure development driving the job market. Typically, projects are designed to meet increasing demand for housing, commercial spaces, and infrastructure, resulting in a steady flow of job opportunities. However, the industry’s competitiveness can be influenced by factors like economic conditions, regulatory changes, and global trends.

Salaries for roles within the construction industry in Gauteng typically fall within broad ranges, with experience, company size, and industry sector affecting actual salaries. Generally, entry-level positions may command lower salaries, while senior or specialized roles can expect higher compensation packages. For example, a common salary range for a building surveyor might be R500 000 to R1 million per annum, although this can vary significantly depending on the specific company, location, and level of experience.

Common skills required for various construction-related roles include: project management, technical knowledge, communication, teamwork, safety protocols, and problem-solving. Typically, professionals in these fields possess a strong understanding of relevant regulations, building codes, and industry standards. Many common certifications, such as those offered by the South African Institution of Civil Engineering (SAICE) or the Building Engineers Association (BEA), are also highly valued.

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The construction industry in Gauteng commonly employs professionals from various sectors, including mining, financial services, technology, manufacturing, and infrastructure development. These industries often require specialized skills, but there is also a need for generalist roles that can support project management, site operations, and maintenance.

Career development opportunities within the construction industry are diverse, with many companies investing in training programs and apprenticeships to develop their employees’ skills. Typically, professionals can move into senior roles or specialize in areas like sustainability, design, or construction management. With experience and additional qualifications, individuals can also explore related fields like engineering, architecture, or business management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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