Job Description
Duties
Development of training and development plans for service technicians and trainers with clear budget requirements and timelines
Business strategy for Academy with Capex requirements and return on investments
Preparation of technicians/trainers together with Dispatcher before they attend an intervention.
Review of intervention reports and timesheets submitted by the technician attending the intervention, provide feedback of improvement areas to the technicians
Develop and continuously improve the Onboarding procedure for new joiners, this includes PPE, IT equipment, tools, clothing etc.
Issue, audit and record all tools required by the technicians
Assist the Safety Office in selecting and issuing appropriate PPE and clothing for Service Technicians
Facilitate along with HR the Exit process of a Service Technician, to ensure a smooth exit. This should include but is not limited to, transducer and tool return, outstanding S&Ts, service reports, timesheets and reason for exit.
Personal Time Off (leave) management
Attend to Standby Support as per the Standby Procedure.
Performance and functional management for their allocated Service Technicians/Trainers, including relevant feedback to Stakeholders.
Active involvement in the hiring of all new staff within their team.
Collaborative engagement with Dispatchers and PMs regarding the allocation and utilization of KSA technicians, which will allow for broader skills development.
Proactive participation in personal development along with direct line manager
Experience & Qualification Requirements:
National or Technical Diploma in Mechanical or Electrical with a Trade Certificate
Team management experience for a minimum of 5 years with a team of 10 or more people
Technical knowledge of machinery within the packaging or beverage industry
SAP experience
MS Office
Strong communication and relationship management skills
Advantageous
12 years technical experience in the Packaging or Beverage industry
Proven track record of personnel development, and exposure to Apprenticeship Programs
Interpersonal and negotiation skills
Customer orientated and able to drive and adapt to change
Sense of urgency and analytical problem-solving skills (root cause analysis)
Basic Project Management experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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