Johannesburg: Specialist: Landlord Relationship posted by Tower Group

About the Role

The Specialist: Landlord Relationship role is a critical component of Tower Group’s property management framework, responsible for managing landlord relationships, negotiating lease agreements, and overseeing strategic property-related projects.

Key Responsibilities

• Build and maintain good business relationships with landlords in line with MAST Services and Performance Management Framework and objectives
• Stakeholder engagement with relevant landlords, stakeholders, and government bodies/associations to strategically position MAST Services to achieve its long-term objectives
• Implement the MAST Services strategy with the aim of maximizing onward tenancies and cost containment in the long run
• Timely renewal and lease renegotiation of rentals (focus on reduction of rentals)
• Facilitate communication between MAST Services, landlords, and contractors
• Regular Site Meetings and updates with Landlords
• Dispute resolution and ensuring business continuity
• Manage ground rent direct expense budget
• Support of site activities and access including upgrades through close coordination with landlords and other MAST and customer stakeholders
• Reporting and tracking, on the status of lease agreements and negotiations
• Liaising with MAST Landlord Relationship Specialists, requires teamwork and the ability to work as a unit within a larger property management framework
• Working on ad-hoc projects as requested by line manager and the organization

Requirements

• Understanding of Basic Telecommunications Principles and site layout
• Negotiation Skills including dispute management skills, is vital
• Communication Skills, essential for liaising with various stakeholders, including landlords, contractors, and internal teams
• Contract management: Having understood and Business acumen in dealing with contract clauses and implementation, ensuring all legal and procedural requirements are compiled to.
• Organizational Skills, necessary for managing multiple leases, renewals, and workload
• Problem-Solving Skills, useful for addressing any issues that arise during the negotiation or cession process.
• Attention to Detail and reporting skills: Critical for drafting leases, capturing information, Excel, smart sheets and systems knowledge and ability to report on and analyse statistics.

Qualifications

Relevant 3-year Degree / National Diploma / Equivalent experience (Knowledge Skill Abilities) in Property, Town Planning, Law, or relevant Built Environment qualification.