Job Description
About the Role
We are seeking an experienced Technical Service Manager to lead our technical service team in Johannesburg, responsible for delivering best-in-class service outcomes and driving operational efficiency.
Key Responsibilities
- Mentor, lead, and motivate a technical service team to consistently achieve best-in-class service outcomes
- Oversee daily service operations, including planning, scheduling, workflow coordination, and quality assurance
- Build and maintain strong client relationships by resolving technical and service-related challenges with professionalism, urgency, and integrity
- Manage departmental budgets and monitor key performance indicators to ensure operational efficiency and cost control
- Drive strategic initiatives to strengthen team capability, accountability, and overall service performance
Requirements
- Minimum of five years experience leading technical or service teams
- Strong mechanical and electrical knowledge
- Practical, hands-on experience with PLCs, SCADA, HMI systems, conveyors, and rotating equipment
- Proven ability to lead, mentor, and develop multidisciplinary technical teams in demanding environments
Qualifications
Degree in Mechanical, Electrical, Mechatronic Engineering, or a related field. Experience managing technical service operations in an industrial environment. Strong knowledge of PLC, SCADA, and HMI systems.
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Jobs in Gauteng
In Gauteng, the engineering job market is generally driven by the growth and development of various industries, including technology, manufacturing, and infrastructure development. This has led to a high demand for skilled engineers with expertise in fields such as mechanical, electrical, civil, and chemical engineering. Typically, these roles involve designing, developing, testing, and implementing solutions to real-world problems.
The salary range for engineering positions in Gauteng is typically broad, with junior engineers earning around R300 000 to R500 000 per annum, while senior engineers can earn upwards of R800 000 to over R1 200 000. However, it’s essential to note that salaries can vary greatly depending on factors such as experience, company size, and industry sector. For instance, engineers working in the technology industry may receive higher salaries than those in manufacturing or infrastructure development.
Common skills for engineering roles include proficiency in computer-aided design (CAD) software, programming languages like Python or C++, and strong analytical and problem-solving skills. Engineers must also be able to communicate effectively with colleagues from other disciplines and manage projects from conception to completion. Other essential skills include familiarity with industry-specific standards and regulations, as well as the ability to work in a fast-paced environment.
Industry sectors that commonly employ engineers include financial services, technology, manufacturing, and infrastructure development. In these sectors, engineers play critical roles in designing and implementing solutions for complex problems, such as process optimization, product development, and system integration.
For career progression, engineers can typically expect to move into senior or leadership roles with experience and additional qualifications. Many engineers also choose to pursue advanced degrees, such as master’s or doctoral studies, to specialize in a particular area of engineering or transition into related fields like research and development or consulting.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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