Menu Close

Cape Town: Support Technician posted by Hire Resolve

Advertisement



Job Description

About the Role

Hire Resolve, a leading provider of workforce management solutions and security services, is seeking a highly skilled IT Support Technician to join their team. As a detail-oriented and proficient individual, you will provide crucial technical assistance to clients, ensuring accurate and timely resolution of software and hardware issues.

Key Responsibilities

  • On-Site Installations: Conduct on-site installations and configurations for clients, ensuring proper setup and functionality of systems.
  • Hardware and Software Support: Diagnose, troubleshoot, and repair hardware, software, and network-related issues efficiently.
  • Documentation: Maintain detailed and accurate records of technical issues, solutions, and best practices for future reference and knowledge sharing.
  • Issue Escalation: Escalate complex technical problems to senior support staff or relevant departments when necessary, ensuring timely resolution.
  • System Maintenance: Perform routine system updates and maintenance to ensure optimal security, performance, and efficiency of client systems.
  • Asset Management: Maintain and track IT assets, ensuring timely updates and replacements as needed to support client operations.
  • Customer Assistance: Provide quotations for new and existing customers as required, ensuring clear and accurate information.
  • Standby Support: Provide cover for technicians on leave by handling support calls and offering technical assistance via phone, email, and in-person.
  • Company Equipment and/or Vehicle Maintenance: Ensure proper care and maintenance of assigned company equipment (e.g., laptop, cell phone) and report any issues with company equipment or vehicles, keeping them clean and in good condition.

Requirements

  • Proven Experience: Demonstrated experience in a technical support role, IT support, or a related field.
  • Technical Proficiency: Strong knowledge of hardware, software, and networking fundamentals.
  • Troubleshooting Skills: Excellent troubleshooting and problem-solving abilities with a keen eye for detail.
  • Communication Skills: The ability to communicate technical information clearly and effectively with non-technical users and clients.
  • Driver’s License & Travel: A valid driver’s license and a willingness to travel for on-site support as required.
  • Work Ethic: The ability to work independently and efficiently manage multiple tasks simultaneously.
View Job  Hermanus: Nature & Trails Guide - Overberg Coastal, Fynbos & Birdlife Eco-Systems posted by HotelJobs

Qualifications

No specific qualifications mentioned in the original job description.

Salary & Benefits

Competitive salary based on experience (salary can potentially be more based on experience/skills).

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

View Job  Lanseria: Cluster Hr/Ir Manager, Lanseria (3716) posted by HotelJobs

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Learn the common software and tools used in your industry - stay current with technology.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Pinetown: COMMERCIAL ACCOUNTANT (MANUFACTURING) posted by Kerry Kopp Consulting

Jobs in Durban Area April 26, 2026
Accounting Management Finance Kerry Kopp Consulting

Job Title: Commercial Accountant (Manufacturing)Reporting to: Financial ManagerType: PermanentDuties and Responsibilities:Assisting with cost and sales...

View Job

Cape Town: Business Analyst (Supply Chain Systems) posted by Hire Resolve

Jobs in Cape Peninsula April 26, 2026
Analyst Hire Resolve

a leading South African value retailer, specializing in affordable fashion, footwear, and essentials for families, with a strong focus on…

View Job

Somerset West: Sales Consultants/ Stylist posted by Hire Resolve

Jobs in Somerset West April 26, 2026
Customer service Hire Resolve

A new Boutique store located in Somerset West is seeking an exceptional, dynamic, and fashion-forward Sales Consultants/Stylists to join their…

View Job

Gauteng: Investigator posted by Bidvest Protea Coin

Jobs in Gauteng April 26, 2026
Bidvest Protea Coin Mining

Managing and Investigation of crime incidents;Handling of informers and intelligence;Management of Informer Rewards;Ensure that court procedures are...

View Job

Western Cape: Cost & Management Accountant Cape Town posted by Stratlab Consulting (Pty) Ltd

Jobs in South Africa April 26, 2026
Accounting Management Finance Stratlab Consulting (Pty) Ltd

Position: Cost & Management AccountantIndustry: ManufacturingLocation: Cape Town On-site OverviewA well-established manufacturing business is looking for a...

View Job

Cape Town: Business Analyst (Supply Chain Systems) posted by Hire Resolve

Jobs in Cape Peninsula April 26, 2026
Analyst Hire Resolve

a leading South African value retailer, specializing in affordable fashion, footwear, and essentials for families, with a strong focus on…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area