Job Description
About the Role
We are seeking a highly organized and detail-oriented Workshop Administrator to join our team in Johannesburg. As an integral part of our workshop and service department, you will provide administrative support ensuring all documentation is accurate and completed timeously. You will have the opportunity to work with a reputable premium automotive brand, leveraging your skills to deliver exceptional customer service standards.
Key Responsibilities
- Provide administrative support to the workshop and service department
- Open, update, and close job cards in accordance with manufacturer and dealership procedures
- Capture labour, parts usage, warranty claims, and internal job costs accurately on the dealer management system (DMS)
- Liaise with service advisors, technicians, parts department, and management to ensure workflow efficiency
- Manage service bookings, follow-ups, and customer communication where required
- Prepare and submit warranty and service plan claims in compliance with manufacturer standards
- Ensure all repair orders meet audit and compliance requirements
- Maintain accurate records of service history, invoices, and workshop reports
- Assist with monthly reporting, productivity tracking, and departmental administration
Requirements
- Strong administrative and organisational skills with high attention to detail
- Excellent communication skills, both verbal and written
- Ability to work effectively in a fast-paced, high-volume workshop environment
- Professional, well-presented, and customer-focused approach
- Strong time management and problem-solving abilities
- Ability to work independently and as part of a team
Qualifications
- Matric / Grade 12 (automotive or administrative qualification advantageous)
Salary & Benefits
[Salary details not specified – SKIP this section]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Gauteng
Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.
In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.
Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.
These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.
Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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