Job Description
About the Role
The Warranty Administrator at Spartan is responsible for managing and administering all warranty-related activities in accordance with manufacturer and group policies. This role ensures that warranty claims are processed accurately, timeously, and within budget parameters, while maintaining strong relationships with manufacturers, suppliers, and internal stakeholders.
Key Responsibilities
- Ensure that loss on warranty is within budget percentage parameters.
- Keep daily work in progress with parameters.
- Have a full understanding of manufacturer and group warranty, costing & claims procedures and ensure that these are used.
- Liaise with manufacturer and suppliers in a professional manner to maintain trust and support.
- Provide speedy and helpful service to internal as well external customers.
- Contribute to a spirit of team co-operation which leads to customer satisfaction.
- Adhere to agreed working hours.
- Carry out duties and instructions in line with quality standards while self-managing your tasks to the extent that you can be unsupervised.
- Submit warranty claims timeously and correctly.
- Report problems to management for speedy resolution if not able to resolve them yourself.
- Ensure that warranty claims submitted are paid by the manufacturer and supervise the correct maintenance of the claims store.
- Ensure that correct number of hours against flat rate manual is costed.
- Cost all completed jobs as soon as possible after time of completion.
- Ensure jobs are costed and invoiced before promised time.
- Understand and utilise manufacturer and group costing & warranty claim procedures.
- Demonstrate a clear knowledge of motor vehicle componentry or components and operation to correctly interpret technical reports on work orders and job cards into real-time costing.
- Cost all completed jobs immediately.
- Monitor and report on daily work-in-progress report and backlog in costing immediately.
- Meet all administrative deadlines, e.g. month end, to ensure that losses are kept minimum.
Requirements
- Matric
- Minimum 2-4 years of experience in a similar role
- Code 8 licence
Qualifications
(No qualifications mentioned in the original job description)
Salary & Benefits
(No salary or benefits information mentioned in the original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Ekurhuleni
The administrative, clerical, and secretarial profession is a vital backbone to the functioning of various industries in Ekurhuleni, South Africa. Typically, these roles are found across different sectors, including finance, technology, manufacturing, and public sector organisations. The demand for skilled administrative professionals remains steady, driven by the need for efficient management and administration of day-to-day operations.
Generally, administrative assistants can expect to earn a salary range of R15 000 to R30 000 per annum, with variations depending on factors such as level of experience, company size, and industry sector. It’s essential to note that salaries can fluctuate widely, and actual figures may differ significantly from these broad estimates. Experience, qualifications, and industry-specific requirements often influence salary ranges.
Common skills required for administrative roles in Ekurhuleni include proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), experience with computer software applications such as HR management systems or accounting packages, excellent communication and interpersonal skills, strong organisational and time management abilities, attention to detail, and basic bookkeeping and accounting skills. Other valuable skills may include data entry, customer service, and analytical skills.
Administrative professionals are in high demand across various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. These roles offer opportunities for growth and development within the organisation, as well as transferable skills that can be applied to other sectors or industries.
Career progression paths for administrative assistants typically involve taking on more responsibilities, developing additional skills, and progressing to higher-level roles such as team leader or supervisor. Opportunities for professional development may include attending workshops, training sessions, or pursuing further education in related fields. With experience and the right skills, administrative professionals can transition into leadership positions or pursue careers in human resources, project management, or other related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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