Kuruman: Head Guide

About the Role

We are seeking an exceptional Head Guide to lead our guiding operations in a dynamic and mission-driven environment. As the face of our conservation camp, you will be responsible for delivering exceptional guest experiences while fostering professional growth and performance excellence within our guiding team.

Key Responsibilities

• Lead game drives, guided walks, and interpretive experiences ensuring exceptional guest satisfaction.
• Provide in-depth knowledge of local wildlife, ecosystems, culture, and conservation initiatives.
• Personalise guest experiences based on individual interests and expectations.
• Maintain a high standard of storytelling, communication, and guest engagement.
• Manage and mentor the guiding team, developing training plans and conducting regular skills assessments for guides and trackers.
• Schedule guiding activities and ensure adequate coverage for all guest experiences.
• Enforce professional standards for appearance, behaviour, and guest interaction.
• Ensure all guiding operations adhere to safety, ethical, and environmental regulations.

Requirements

• FGASA Level 2 or higher (or equivalent recognised qualification).
• Valid PDP, First Aid Level 1 (or higher), and Rifle Competency Certificate.
• Minimum 5 years guiding experience, with at least 2 years in a leadership or head guide role.
• Extensive knowledge of African flora, fauna, and conservation practices.
• Experience working in a luxury safari or 5-star hospitality environment.

Qualifications

No formal qualifications mentioned.

Salary & Benefits

Salary: R40K (Neg) DOE. Live-in position based on the game reserve. Free Water & Electricity. Free clinic with primary health care including Doctor, Dentist and Optometrist. Medical Aid is 50% company contribution. Pension is 50% company contribution. Free Uniform Winter and Summer. Free Flights to JHB and CT dependent on availability.

Note: I have followed the exact structure as instructed, removing any additional information not present in the original job description.