Kuruman: Head Guide

About the Role

We are seeking a highly experienced and passionate Head Guide to lead our guiding operations in a dynamic and unique environment. As a key member of our team, you will be responsible for delivering exceptional guest experiences while upholding the highest standards of professionalism, safety, and conservation practices.

Key Responsibilities

• Lead game drives, guided walks, and interpretive experiences to ensure exceptional guest satisfaction
• Provide in-depth knowledge of local wildlife, ecosystems, culture, and conservation initiatives
• Personalise guest experiences based on individual interests and expectations
• Maintain a high standard of storytelling, communication, and guest engagement
• Manage and mentor the guiding team, fostering professional growth and performance excellence
• Develop training plans and conduct regular skills assessments for guides and trackers
• Schedule guiding activities and ensure adequate coverage for all guest experiences
• Enforce professional standards for appearance, behaviour, and guest interaction
• Ensure all guiding operations adhere to safety, ethical, and environmental regulations
• Liaise with the camp management team to align activities with guest itineraries and logistics

Requirements

• FGASA Level 2 or higher (or equivalent recognised qualification)
• Valid PDP, First Aid Level 1 (or higher), and Rifle Competency Certificate
• Minimum 5 years guiding experience, with at least 2 years in a leadership or head guide role
• Extensive knowledge of African flora, fauna, and conservation practices
• Experience working in a luxury safari or 5-star hospitality environment
• Strong communication skills in English (additional languages advantageous)
• Exceptional leadership and interpersonal skills
• Strong organisational and time-management abilities
• Professional appearance and high personal standards
• Ability to remain calm and decisive in high-pressure situations

Qualifications

None specified.

Salary & Benefits

R40K (Neg) DOE Live-in position based on the game reserve.