Job Description
- Diploma/Certificate in Beauty Therapy, Massage Therapy, or Spa Therapy (e.g., CIDESCO, ITEC, SAAHSP).
- Minimum 1–2 years experience in a spa, wellness centre, hotel, or lodge environment.
- Strong knowledge of massage techniques, skincare, and wellness practices.
- Experience with spa products and retail sales (advantageous).
Skills & Competencies
- Excellent interpersonal and communication skills.
- Strong customer service orientation with a calm, caring, and professional demeanour.
- Ability to assess guest needs and tailor treatments accordingly.
- High attention to detail and personal presentation.
- Ability to work under pressure in a busy, high-end spa environment.
- Strong organisation and time-management skills.
- Team player with a positive and supportive attitude.
- Confidence in promoting and upselling spa treatments and products.
- Understanding of hygiene, sanitation, and safety practices.
Physical Requirements
- Ability to stand for extended periods.
- Strength and stamina to perform back-to-back treatments.
- Good hand coordination and physical fitness.
Working Conditions
- Flexible schedule including weekends, public holidays, and occasional evenings.
- Work in a tranquil spa environment within a hotel, resort, or game lodge.
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