Job Description
About the Role
We are seeking a highly skilled Duty Manager to join our team at Melrose Arch. As a key member of our hotel’s front office, you will be responsible for ensuring exceptional guest experiences and driving business growth through effective problem-solving and relationship-building.
Key Responsibilities
- Liaise with reservations team to ensure that bookings are correct and all details required are received timeously including transfers and payment
- Prepare for advance booking special requests, personalising stays with unique offerings
- Effectively communicate to relevant team members in other hotel departments
- Ensure maximum guest satisfaction at every touchpoint of the guest journey
- Develop and maintain positive working relationships with others and support team to reach common goals
- Accurate processing of guests invoicing, charges, payments
- Assist in making suitable recommendations and bookings in order to enhance the guest experience
- Embody the hotel brand and culture and represent the sustainable ethos
- Assist in other areas of the hotel as needed
Requirements
- Qualification in hospitality management would be an advantage
- At least 3-5 years hotel experience
- Fluent oral & written English, second language is beneficial
- Previous experience on a hotel property management system is preferable
- A warm, helpful and sincere disposition
- Great teamwork skills & good communicator
- Computer and systems literate
- Organised, honest, helpful and attention to detail
- Ability to work various shifts, weekends and public holidays
Qualifications
No specific qualifications mentioned in the original job description.
Salary & Benefits
No salary information is provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in North Johannesburg
The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.
In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.
The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.
Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Send a thank-you email within 24 hours after your interview.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Pretoria: Pretoria East: JUNIOR LEGAL COST CONSULTANT posted by Cora O’Neil Recruitment Agency
Hazelwood, Pretoria East: JUNIOR LEGAL COST CONSULTANT Minimum Requirements: -Presentable and professional -LLB Degree completed and admitted as an Attorney…
View JobPretoria: Nieuw Muckleneuk, Pretoria: CONVEYANCING ATTORNEY posted by Cora O’Neil Recruitment Agency
Nieuw Muckleneuk, Pretoria: CONVEYANCING ATTORNEY Minimum Requirements: -Presentable, proactive, well-organised and professional -Fully bilingual with good business English proficiency (verbal…
View JobGauteng: Shift Miller – Wheat posted by SKILLS CONNECTOR
Duties and responsibilities: Operational Tasks Roller Mills:Ensure break releases on Wheat Mills are carried out on a weekly basis as…
View JobWestern Cape: Field Technician – Electrical posted by Fouche & Co Recruitment
Our client is at the forefront of industrial innovation and is dedicated to revolutionizing the landscape of battery solutions. As…
View JobDurban: Production & After Sales Foreman (Electrical) posted by Fouche & Co Recruitment
Our client provides electrical services and solutions within the industrial sector including electrical contracting and energy solutions.The ideal candidate...
View JobKwazulu-Natal: Senior Demand and Supply Planner posted by Mayfly Agri
Minimum requirements for the role:Must have a Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, or a related fieldMinimum…
View Job
Browse Employers
Job Alerts