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Melrose Arch: Reservations Manager | Revenue Optimisation Leader (5* Safari Reserve) – Melrose Arch posted by Phoenix Recruitment

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Job Description

Luxury 5* Game Reserve is looking for a Reservations Manager | Revenue Optimisation Leader to be based at Head Office in Melrose Arch. We are seeking a commercially astute Reservations Manager with strong revenue optimisation experience to drive profitability while curating an exceptional online and pre-arrival journey for guests. Duties: Revenue optimisation and yield management strategies Rate integrity and channel performance Forecasting, budgeting, and occupancy planning OTA and direct booking performance analysis Pre-arrival guest communication excellence CRM and database optimisation Maximise revenue without compromising exclusivity Enhance the digital guest journey from enquiry to arrival Drive direct bookings and strategic upselling Align reservations strategy with marketing and operations Turn data into decision-making power Requirements: Proven luxury hospitality reservations experience Strong understanding of RevPAR, ADR, and occupancy drivers Analytical thinker with commercial acumen Systems proficiency (PMS & channel managers) Exceptional communication and guest engagement skills A proactive mindset focused on profitability growth On offer: R28K (Neg) DOE Medical Aid is 50% company contribution Pension is 50% company contribution A mission-driven environment focused on purpose, innovation, and impact. Travel opportunities and access to unique wilderness experiences. A culture of innovation, collaboration, and hospitality excellence.

How to Apply

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About Catering / hospitality Jobs in North Johannesburg

The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.

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In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.

The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.

Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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