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Midrand: Account Manager: Staffing Solutions

Midrand: Account Manager: Staffing Solutions

Posted on 2025-08-08 00:00:00

Employer Unspecified
Category Sales
Location North Johannesburg  / Midrand

Job Summary

1. Key Responsibilities Develop and execute strategic plans to acquire new clients and grow revenue streams across target industries. Identify prospective clients through market research, lead generation, cold calling, events, and professional networks. Build, grow, and manage long-term relationships with new and existing clients through regular communication and exceptional service delivery. Conduct needs analysis with clients to design and present customised recruitment solutions that align with their workforce requirements. Work closely with internal delivery teams to coordinate recruitment activities, ensuring timely placements and candidate quality. Negotiate commercial terms and service-level agreements within approved parameters. Actively manage the full recruitment lifecycle when required, including advertising, sourcing, interviewing, and closing candidates. Prepare proposals, quotes, and tender documents to secure new business opportunities. Track business development activities, maintain CRM and ATS data accurately, and produce regular performance reports. 2. Key Deliverables Conclude service agreements and commercial contracts with new clients Consistent achievement of monthly, quarterly, and annual revenue targets High volume of qualified leads converted to active opportunities Delivery of high-quality candidates matched to client specifications Strong client satisfaction feedback and long-term retention metrics Updated and accurate CRM/ATS records and reports Documented pipeline of active leads and forecasted revenue growth Well-researched and customised proposals and tender submissions Timely fulfilment of recruitment assignments within agreed SLAs Strategic input on market trends, talent shortages, and competitive positioning 3. Core Competencies Technical / Functional Competencies : Recruitment process expertise (sourcing, screening, placement) Business development and client relationship management Proposal and tender writing ATS usage Understanding of South African labour market and recruitment legislation Behavioural Competencies: Hunter mentality and strong sales drive Client service orientation Communication and presentation skills Resilience and adaptability Time and priority management Digital & Platform Competencies : Microsoft Office Suite LinkedIn and digital sourcing tools Online job portals and social media platforms 4. Qualifications & Experience Minimum Qualifications: Matric Preferred Qualifications: Relevant tertiary qualification in HR / Business / Sales Years of Experience: 5-10 years recruitment and business development in agency or corporate environment Certifications: APSO certification (preferred) 5. Role Impact and Decision Rights Can negotiate commercial terms within guidelines Influences client acquisition and delivery outcomes Drives profitability within own portfolio 6. Key Interfaces Internal Interfaces: Recruitment Specialists Head of Staffing Solutions Finance and Operations Marketing and Bid Office External Interfaces: Clients and Prospects Industry Forums and Networks Job Boards and Advertising Partners 7. Measures of Success Client acquisition and retention rates Revenue targets met/exceeded Fill rate and time-to-fill metrics Client satisfaction scores (NPS or equivalent) CRM/Placement Partner data integrity 8. Additional Notes (if any) This role is designed for a dynamic and entrepreneurial professional with a passion for recruitment and business development. The incumbent must be able to work independently, meet aggressive targets, and serve as a trusted advisor to clients across sectors.

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