Modimolle: Conference Coordinator

About the Role

The Conference Coordinator will be responsible for ensuring the smooth execution of events, providing exceptional client service, and driving sales growth. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.

Key Responsibilities

• Respond to inquiries daily, efficiently quoting clients and providing fast turnaround
• Follow up daily on enquiries and converting enquiries into sales
• Updating of daily stats report, statuses of bookings & enquiries
• Manage & update client information on EDT report
• Assist clients and update any requests and planning all onsite activities
• Liaise with Sales Manager in regard to client requirement and needs
• Conduct site visits
• Calling to past clients to drive return business
• Prepare function sheets, draw up floor plans

Requirements

• Grade 12
• A formal events / banqueting qualification
• At least 2 years experience in a similar position
• Excellent customer service skills to ensure client satisfaction
• Strong verbal and written communication skills
• Excellent organizational and administrative skills with keen attention to detail
• Ability to manage and inspire teams to deliver memorable events
• Creative problem-solving and critical-thinking skills to handle unexpected challenges

Qualifications

• Formal education/certifications (none mentioned)

Salary & Benefits

• Basic R9500.00 per month
• Single accommodation included
• Monthly Incentive on revenue from conferencing