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Waterberg: Lodge Manager (5* Luxury Lodge) – Waterberg posted by Phoenix Recruitment

Job Description

About the Role

We are seeking an experienced and skilled Lodge Manager to join our 5* Luxury Game Lodge in the Waterberg area. As the key member of our management team, you will be responsible for ensuring the exceptional guest experience, maintaining operational standards, and driving financial efficiency.

Key Responsibilities

  • Managing the HOD team for the lodge in all operational, health and safety and staff welfare functions
  • Ensuring that the guest experience is of excellent quality and that guest’s expectations are met
  • Maintaining all operational standards across the board
  • Ensuring that the lodge is maintained as per the standards
  • Assigning the HOD team to daily tasks, organising workflow, ensuring that the team understand their duties and the standards expected
  • Monitoring the HOD team’s productivity and providing constructive feedback
  • Managing finances, controlling expenses, and identifying opportunities for cost savings
  • Interacting with guests in a professional manner, representing the lodge as a whole, and resolving guest complaints speedily and professionally
  • Reporting to the General Manager on a regular basis regarding all aspects of the lodge
  • Creating and maintaining a safe and healthy working environment for general well-being of all staff members, including staff meals and accommodation
  • Sharing information with management team and departmental teams to avoid miscommunication and ensure smooth operations
  • Building and maintaining relationships within the community, with suppliers, and contractors
  • Upholding and communicating the vision, mission, and business ethics of the management company
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Requirements

  • Grade 12
  • Formal hospitality qualification
  • At least 2 – 4 years’ experience in a 5* Game Lodge / Boutique Hotel in a Management role
  • Good operational knowledge of all departments
  • Knowledge and understanding of South African Labour Laws
  • Knowledge and understanding of Health and Safety act and requirements
  • Knowledge and understanding of good labour practices and HR procedures

Qualifications

  • None specified

Salary & Benefits

  • Not mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Limpopo

In Limpopo, South Africa, the catering and hospitality industry is a significant sector that provides employment opportunities for individuals passionate about delivering exceptional customer experiences. Typically, job seekers in this field can expect to find work in various settings, including restaurants, hotels, event management companies, and private residences. Generally, the demand for skilled and enthusiastic professionals is high, making it an attractive career choice for many.

In terms of compensation, salaries in the catering and hospitality industry are generally lower compared to other sectors. However, this can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salary ranges between R20 000 and R40 000 per annum, while more senior roles can command higher salaries, often ranging from R60 000 to R100 000 or more. It’s essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.

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Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, physical stamina, and the ability to work well under pressure. Typically, employers look for candidates who possess a combination of these skills, as they are essential for providing exceptional customer service and ensuring that guests or clients have an unforgettable experience. Other valuable skills include event management, menu planning, and inventory control.

Various industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism industry. In Limpopo, the mining sector is also a significant employer in this field, particularly for those with experience working in remote or rural areas.

For those interested in pursuing a career in catering and hospitality, there are numerous opportunities for professional development and advancement. Typically, senior roles offer more responsibility, higher salaries, and greater autonomy, while specialized skills such as event management or culinary arts can open doors to new career paths. With the right training, experience, and attitude, individuals can build successful careers in this dynamic and rewarding field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Limpopo, Jobs in South Africa, Jobs in Waterberg

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