Nylstroom: Conference Coordinator (Game Lodge) – Modimolle (Nylstroom) posted by Phoenix Recruitment

About the Role

We are seeking an experienced Conference Coordinator to join our team at a Safari Lodge in Modimolle (Nylstroom). The ideal candidate will be responsible for ensuring seamless conference planning and coordination, while providing exceptional client service.

Key Responsibilities

• Respond to inquiries daily, efficiently quoting clients and providing fast turnaround
• Follow up daily on enquiries and converting enquiries into sales
• Updating of daily stats report, statuses of bookings & enquiries
• Manage & update client information on EDT report
• Assist clients and update any requests and planning all onsite activities
• Liaise with Sales Manager in regard to client requirement and needs
• Conduct site visits
• Calling to past clients to drive return business
• Prepare function sheets, draw up floor plans

Requirements

Grade 12 A formal events / banqueting qualification At least 2 years’ experience in a similar position Excellent customer service skills to ensure client satisfaction. Strong verbal and written communication skills. Excellent organizational and administrative skills with keen attention to detail. Ability to manage and inspire teams to deliver memorable events. Creative problem-solving and critical-thinking skills to handle unexpected challenges.

Qualifications

Formal events / banqueting qualification

Salary & Benefits

R9500.00 Basic Monthly Incentive on revenue from conferencing