Mpumalanga: Head Guide posted by Wild Dreams Hospitality
Posted on 2025-06-27 00:00:00
Employer | Wild Dreams Hospitality |
---|---|
Category | Contractor |
Location | Mpumalanga / Mpumalanga |
Job Summary
KEY FOCUS AREAS
- Oversee, train and monitor all Field Guide functions according to the standards of FGASA including guest introductory and safety orientations, guided game drives and interpretive bush walks, tracking, identification of spoor, delivering informative lectures on relevant ecological topics, and drinks stops and other bush events.
- Ensure efficient allocation for all game drives, back-up drives and stand-by duties.
- As one of the two registered responsible persons for the company firearms, assume full responsibility for obtaining and maintaining valid departmental licenses, and for ensuring efficient and safe weapon handling and proficiency of the entire department.
- Oversee the workshop function and vehicles maintenance.
- Chair and record departmental meetings, and attend other meetings as required.
- Assist in managing the lodge social media platforms, ensuring consistent delivery of relevant and appealing information with the broad aim of increasing knowledge of the wildlife and operating area.
- As one of the main incident coordinators, ensure effective incident management in the event of emergency or evacuation, including medical emergencies, fire, and flood.
- Mentor, train, develop, motivate, and guide the team towards achieving and maintaining required/higher qualifications.
- To earmark and develop individuals who show potential to grow into positions within the greater Company Collection.
- To implement training and mentorship plans, facilitating the use of appointed internal and external trainers and identifying potential mentors within the department.
- As part of the company, facilitate inter-property training for employees who would benefit from training at other properties.
- To provide effective leadership through professional man-management and encouragement of all subordinates, including mediation.
- To take part and assist in organizing regular Head Guides forums and Mentorship Workshops.
- To drive and monitor the effective implementation and execution of Company Performance Management and Succession Planning processes.
- To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained. To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being affected.
- Assist with road maintenance, field and habitat management within the parameters of the concession.
- Monitor and enforce reserve, lease agreement and/or concession rules and regulations.
- Assist in reserve firefighting and controlled burns.
- Data gathering, analysis and interpretation.
- Ensure all information available on guests is collected and communicated prior to arrival.
- Collect guest information while speaking to guests; inform Management to record and act on guest preferences.
- Ensure all guest complaints are reported to Management immediately.
Requirements – Qualifications And Skills
- FGASA NQF4 and Lead Trails Guide Qualification (Essential)
- ARH and Rifle Proficiency, First Aid Level 2, Driver’s License and Pr-DP.
- Previous experience as Assistant Head Guide or Head Guide.
- Sound knowledge of planning, budgeting and departmental administration.
- Sound knowledge on the applicable / relevant property and company procedures for the department, according to the standards of FGASA.
Maximizing Your Impact As A Member Of The Company
- Excellent attention to detail.
- Excellent communication skills (written and verbal), practicing honest communication.
- Team player with positive attitude, enthusiasm, and emotional control.
- Excellent time management and self-discipline, interpersonal & solution seeking skills.
- Proactive, use initiative and creative flair when required.
- Committed and loyal, adaptable, and flexible.
- Must work accurately under pressure.
- People skills – tolerance, patience, and care, and the ability to receive constructive feedback openly.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Mpumalanga
More jobs in Mpumalanga
Browse Contractor Jobs
Browse Wild Dreams Hospitality Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Mpumalanga: Socio Economic Transformation Manager posted by Construct Executive Search
Applicants must have the following requirementsMust have an Honours Degree in Social Sciences, or Developmental Studies, or Community Development.Must have...
View Job
Socio Economic Transformation Manager
Mpumalanga: Senior Commercial Operation Manager posted by Construct Executive Search
Applicants must have the following requirementsMust have a Post-graduate Degree in Business, or Tourism, or Commerce.Must have 8 - 10 years of experience at...
View Job
Senior Commercial Operation Manager
Mpumalanga: Property Agent – Urgently Needed posted by The Vine Partners
In South Africa, a Property Agent also known as a Real Estate Agent or Estate Agent plays a key role in the buying, selling, and renting of properties....
View Job
Property Agent – Urgently Needed
Mpumalanga: Tracking Technician – Qualifications posted by Tracking remade
Work Hours From 0800 till doneScan all stock on hand and consumables and send scanned documents to Stock Controller by 8h00 on Technical WhatsApp group....
View Job
Tracking Technician – Qualifications
Mpumalanga: Food Safety and Quality Coordinator
Mininum requirements are a National Diploma or related degree in Food Technology with at least 3 years experience in implementing and auditing Food Safety...
View Job
Food Safety and Quality Coordinator
Mpumalanga: Contract Manager
Leadership Management of Security and APU Teams Manage, lead, and coordinate all security personnel and the Anti-Poaching Unit APU. Ensure 247 coverage of...
View Job
Contract Manager
Nelspruit: External Sales Representative – Mpumalanga
Minimum requirements Matric is required 5 Years working experience required, alternatively a tertiary qualification will be beneficial Valid drivers license...
View Job
External Sales Representative – Mpumalanga
Mpumalanga: Training Facilitator (mining industry: chemical plant)
Requirements Occupationally Directed Training and Development Practitioner OTDP Train the Trainer essential. Proficiency in Microsoft Office and learning...
View Job
Training Facilitator (mining industry
Mpumalanga: Petrol Vehicle Technician
Minimum Requirements Must have a minimum of 3 to 5 years experience as a Qualified Petrol Vehicle Technician within the Automotive Industry Must have a...
View Job
Petrol Vehicle Technician
Nelspruit: AUDIOLOGIST (NELSPRUIT, MPUMALANGA)
Requirements Bachelors Degree in Audiology or equivalent. Minimum 2 years of relevant experience preferred. Active HPCSA registration non-negotiable. Strong...
View Job
AUDIOLOGIST (NELSPRUIT, MPUMALANGA)
Mpumalanga: GCC Maintenance Manager – Mining – Plant equipment (GCC Mines)
Purpose To execute and deliver a strategic approach to Maintenance and Infrastructure management across multiple sites and operational environments across...
View Job
GCC Maintenance Manager – Mining – Plant equipment (GCC Mines)
Mpumalanga: Petrol Vehicle Technician
Minimum Requirements Must have a minimum of 3 to 5 years experience as Petrol Vehicle Technician within the Automotive Industry Must have relevant Trade...
View Job
Petrol Vehicle Technician
Mpumalanga: REGIONAL GENERAL MANAGER (Commercial Operations of Capital Equipment)
NEW EMPLOYMENT AVAILABLE NUWE WERK BESKIKBAAR IMISEBENZI EKHONA UMSEBENZI OMTSHA OKHOYO MOSEBETSI O MOCHA O FUMANEGANG
View Job
REGIONAL GENERAL MANAGER (Commercial Operations of Capital Equipment)
Mpumalanga: Plant Operator – Secunda
As a Plant Operator, you will be responsible for operating and maintaining machinery in our plant. Your duties will include monitoring equipment, performing...
View Job
Plant Operator – Secunda
Nelspruit: MILLWRIGHT / FITTER (NELSPRUIT, MPUMALANGA)
Requirements Recognized trade test certificate, Minimum of 3 years experience in a manufacturing environment. Understanding Food Safety standards and...
View Job
MILLWRIGHT / FITTER (NELSPRUIT, MPUMALANGA)
Mpumalanga: Sales and Business Development Consultant
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE Permanent SECTOR Sales BASIC SALARY Market related START DATE ...
View Job
Sales and Business Development Consultant
Piet Retief: Site Agent Mpumalanga
Our client based in the Engineering sector is seeking a Site Agent for their Mkhondo region. This role is ideal for a hands-on leader with a strong...
View Job
Site Agent Mpumalanga
Witbank: PRODUCTION MANAGER – WITBANK, MPUMALANGA
RedCat Recruitment is seeking a qualified and experienced PRODUCTION MANAGER for a large concern. Position based in Witbank, Mpumalanga. JOB DESCRIPTION...
View Job
PRODUCTION MANAGER – WITBANK, MPUMALANGA
Mpumalanga: Logistics & Distribution Co-Ordinator posted by Pronel Personnel
Job Title Logistics Distribution Coordinator Our client, based in Hammarsdale, is seeking an organized and detail-oriented Logistics Distribution...
View Job
Logistics & Distribution Co-Ordinator
Mpumalanga: Dealership Parts Sales Executive
Minimum Requirements Must have at least 2 to 3 years Dealership Parts Sales Executive experience within the Automotive Industry Grade 12 Qualification...
View Job
Dealership Parts Sales Executive
Mpumalanga: Dealership Qaulity Controller
Minimum Requirements Must have a minimum of 2 to 3 years experience as a Dealership Quality Controller within the Automotive Industry Must have a Grade 12...
View Job
Dealership Qaulity Controller
Mpumalanga: Petrol Vehicle Technician
Minimum Requirements Must have a minimum of 3 to 5 years experience as a Qualified Petrol Vehicle Technician within the Automotive Industry Must have a...
View Job
Petrol Vehicle Technician
Mpumalanga: Graphic Designer & Marketing Coordinator
Minimum Requirements Must have a minimum of 3 years experience as a Graphic Designer Marketing Coordinator Tertiary Qualification in Graphic Design will be...
View Job
Graphic Designer & Marketing Coordinator
Mpumalanga: Researcher
Minimum Requirements Must have a minimum of between 3 to 5 years experience as Researcher within a Laboratory Manufacturing or Quality Control setting...
View Job
Researcher
Mpumalanga: Production Technician
Minimum Requirements Must have a minimum of between 3 to 5 years experience as Production Technician within a Laboratory Manufacturing Industry Bachelors...
View Job
Production Technician