Nelspruit: IT Delivery Manager posted by Aleon Pty Ltd
Posted on 2025-05-01 00:00:00
| Employer | Aleon Pty Ltd |
|---|---|
| Category | Other IT/Computer |
| Location | Mpumalanga / Nelspruit |
Job Summary
Job Description:
Education and Certification:
-
- Bachelor’s degree in Information Technology, Computer Science, or a related field is often preferred.
- Relevant certifications, such as ITIL (Information Technology Infrastructure Library), Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, and others related to specific technologies.
Technical Skills:
-
- Microsoft 365:
- In-depth knowledge and experience with Microsoft 365 suite, including Exchange Online, SharePoint, OneDrive, Teams, and other related services.
- Ability to implement and manage security features in Microsoft 365.
- Microsoft 365:
Firewalls:
-
- Expertise in configuring, managing, and troubleshooting firewalls for network security.
- Familiarity with popular firewall solutions, such as Cisco, Sophos, Mikrotik, or Fortinet.
Desktop Support:
-
- Proficiency in providing desktop support, including troubleshooting hardware and software issues for both Windows and potentially Mac systems.
- Knowledge of remote desktop support tools and techniques.
Servers:
-
- Experience in managing and maintaining Windows Server environments.
- Understanding of server virtualization technologies (e.g., VMware, Hyper-V).
Cloud Backup:
-
- Hands-on experience with cloud backup solutions, such as Azure Backup, AWS Backup, or other third-party backup tools.
- Knowledge of backup and recovery best practices in cloud environments.
Leadership and Management Skills:
-
- Proven experience in leading and managing a team of IT professionals.
- Ability to set goals, monitor performance, and provide constructive feedback.
- Strong decision-making and problem-solving skills.
Communication and Customer Service:
-
- Excellent communication skills to interact with both technical and non-technical stakeholders.
- Customer-centric approach to understand and address client needs and concerns.
Project Management:
-
- Project management skills to coordinate and oversee IT projects, ensuring timely delivery and quality outcomes.
- Familiarity with project management methodologies (e.g., Agile, Scrum).
Security Awareness:
-
- Understanding of cybersecurity principles and best practices.
- Awareness of the latest security threats and the ability to implement security measures to protect client systems.
Adaptability and Continuous Learning:
-
- Given the rapidly evolving nature of technology, a willingness to stay updated on the latest trends and advancements in IT.
Vendor Management:
-
- Experience in managing relationships with third-party vendors for hardware, software, and services.
Remote Team Management:
-
- Knowledge and experience in managing remote teams effectively, utilizing collaboration tools and technologies.
Documentation and Reporting:
-
- Strong documentation skills for processes, procedures, and troubleshooting steps.
- Ability to generate reports on team performance, project status, and client satisfaction.
Click Go Apply to apply online!
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