Nylstroom: Conference Coordinator (Game Lodge) – Modimolle (Nylstroom) posted by Phoenix Recruitment

About the Role

We are seeking an experienced Conference Coordinator to join our team at a Safari Lodge in Modimolle (Nylstroom). As the face of the conference department, you will be responsible for ensuring that all conference planning and coordination is executed correctly, providing exceptional client service, and driving sales growth. If you have excellent communication skills, attention to detail, and experience in managing events, we encourage you to apply.

Key Responsibilities

• Respond to inquiries daily, efficiently quoting clients and providing fast turnaround
• Follow up daily on enquiries and converting enquiries into sales
• Updating of daily stats report, statuses of bookings & enquiries
• Manage & update client information on EDT report
• Assist clients and update any requests and planning all onsite activities
• Liaise with Sales Manager in regard to client requirement and needs
• Conduct site visits
• Calling to past clients to drive return business
• Prepare function sheets, draw up floor plans

Requirements

• Grade 12
• Formal events / banqueting qualification
• At least 2 years’ experience in a similar position
• Excellent customer service skills to ensure client satisfaction
• Strong verbal and written communication skills
• Excellent organizational and administrative skills with keen attention to detail
• Ability to manage and inspire teams to deliver memorable events
• Creative problem-solving and critical-thinking skills to handle unexpected challenges

Qualifications

• Formal education/certifications (please specify if any)

Salary & Benefits

• Basic R9500.00 per month
• Single Accommodation