Olifantsfontein: IT Infrastructure Manager

Minimum requirements: Bachelors degree in IT or equivalent experience. Minimum five years experience in a similar role. Over five years experience in IT and project management for 50200 devices. Strong Microsoft Server management (2012R2 or above), including Active Directory, DHCP, DNS, GPO, and file services. Good knowledge of networking concepts, firewalls, routers, switches, Wi-Fi, IP protocols, and DNS. Experience with back-up procedures and tools, MS Windows/Windows Server, and Office 365. Knowledge of MS Azure, Microsoft PowerBI, and PowerPlatform is an advantage. Communicative, solution-oriented, and able to work independently. Personality Traits: Communicative. Solution-oriented. Independent. Detail-focused / organised. Proactive in learning and improvement. Duties and responsibilities: Ensure the stability, performance, and security of the local application and infrastructure environment. Manage all local infrastructure, applications, technical security, backups, disaster recovery, releases, maintenance, and support contracts. Participate in the yearly budget cycle to support infrastructure planning and improvements. Provide end-user support for all users in the assigned region. Centralise all IT incidents and requests, ensuring proper handling of tickets according to priority. Keep users informed, escalate where needed, and follow up to close incidents and requests. Manage local suppliers by evaluating and selecting appropriate suppliers and promoting long-term, collaborative relationships. Oversee cooperative improvement initiatives and monitor service levels and costs. Oversee asset management, including budgeting, ordering materials, and maintaining clear records of assets and inventory. Manage software licensing by overseeing local software contracts and ensuring compliance. Establish and maintain all necessary documentation in accordance with requirements. Actively pursue knowledge of IT best practices. Please note that only candidates who meet all the requirements will be contacted for the opportunity. We look forward to receiving your application!