Job Description
Minimum Requirements:
- Must have a minimum of 2 years’ experience as a Customer Experience Specialist | Customer Care Consultant within the E-commerce | Online Retail | Consumer Health or FMCG Industry
- Relevant Tertiary Qualification in Customer Service | Communications | Marketing | Business Administration will be beneficial
- Proficient in CRM systems | Email Support Platforms | Online Order Management Systems
- Strong knowledge of handling Customer Complaints | Online Feedback Management | Order Resolution and Post-Purchase Support
- Valid Driver’s License and own Transport required
- Contactable references and recent payslips required
Salary Structure:
- Basic Salary negotiable based on experience
(Only suitable candidates will be shortlisted and contacted within 14 days)
Please send your CV to .za
Visit our website at .za
Follow us on Facebook and LinkedIn @GAP Consulting or on Twitter @GAPRecruitment
GAP Consulting
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