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Paarl: Spa Manager posted by Craven Cottage CC

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Job Description

Duties:
 
The successful candidate will be responsible for the holistic operation of the spa, including guest experience, team leadership, service excellence, and financial performance.
Overseeing day-to-day spa operations with a high degree of autonomy and professionalism.
Managing and leading a team of spa therapists, ensuring consistent delivery of five-star service.
Reporting directly to the Head Office, providing operational updates, financial reports, and performance feedback.
Setting, monitoring, and achieving performance and revenue targets, with an emphasis on profitability and service quality.
Daily financial and operational reporting, ensuring accuracy and timely submission.
Creating innovative spa treatments, protocols and wellness packages in line with market trends and guest preferences.
Collaborating closely with resort and hotel management to ensure seamless guest experiences and integration of spa services.
Engaging with high-profile guests and ensuring VIP treatment standards are met or exceeded.
Supporting spa marketing efforts both internally and externally, including promotions, guest communications and partnerships.
 
Requirements:
 
Internationally recognized spa and beauty therapy certifications
Diploma in International Beauty Therapy – ITEC / CIDESCO / SAAHSP.
Level 3 NVQ Diploma in Beauty / Body Therapy or equivalent.
Accredited Massage Therapy Diploma (essential).
Minimum of 5 years’ experience in a Spa Manager role within a luxury 5* hospitality environment.
Proven background in delivering premium guest experiences and wellness services in high-end resort settings.
Strong track record of leading and motivating teams, achieving KPIs, and improving operational efficiencies.
Exceptional hands-on therapy, treatment, and product knowledge.
Strong organizational and time-management skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Familiarity with spa-specific booking and reporting software systems.
Confident and professional communication skills in English (both written and verbal).
Self-sufficient, proactive, and highly motivated with the ability to thrive in a remote location.

View Job  Cape Town: Group Spa Operations Manager posted by Craven Cottage CC

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sport and Fitness Jobs in Western Cape

The Western Cape is home to a thriving sport and fitness industry, with numerous opportunities available for professionals in this field. Typically, the job market trends in this sector are driven by an increasing demand for health and wellness services, as well as a growing interest in sports tourism and events. As a result, many organizations in the region are looking to hire staff who can support these growth areas.

When it comes to salary expectations, it’s common for sport and fitness professionals in the Western Cape to earn salaries within broad ranges of R400 000 to R800 000 per annum, depending on factors such as level of experience, company size, and industry sector. However, please note that actual salaries can vary significantly depending on these factors, and should not be taken as an accurate representation of what you may expect.

In terms of skills, common requirements for sport and fitness roles in the Western Cape typically include a degree or diploma in a relevant field such as exercise science, sports management, or physical education. Other essential skills often include communication and interpersonal skills, physical fitness knowledge, and experience working with groups or individuals. Additionally, many organizations value professionals who have certifications in areas such as coaching, personal training, or sports massage.

The sport and fitness industry in the Western Cape is diverse, with various sectors employing staff in this field. Common industries that employ sport and fitness professionals include financial services sector, technology industry, and manufacturing sector. In addition to these traditional industries, there are also opportunities available in the tourism and hospitality sectors, particularly around major events such as the FIFA World Cup or the Cape Town International Marathon.

View Job  Western Cape: Foreman posted by West Coast Personnel

For those looking to develop their careers in the sport and fitness industry, there are several opportunities for progression and development. Typically, roles can progress from personal training or coaching to management positions within organizations, or into roles such as sports science specialists or event managers. With further education or specialized certifications, it’s also possible to move into leadership or entrepreneurial roles, opening one’s own business or working as a consultant.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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