Job Description
Minimum skills and experience required:
- National Senior Certificate (NSC)
- Strong understanding of sales processes and customer service
- Excellent communication skills – written and verbal
- 5+ years’ sales experience within the building, construction, tiling, or hardware merchant sectors
- Valid driver’s license
- Experience dealing with tile merchants, hardware suppliers, and building supply companies
Duties and Responsibilities:
- Sell company products and fulfil customer requirements, focusing on both existing and potential sales outlets
- Ensure customer satisfaction throughout the buying process
- Retain and service all existing clients
- Conduct cost-benefit analysis for current and prospective customers
- Build and maintain productive business relationships to support future sales
- Assist with marketing initiatives as needed
- Visit sites and compile project specifications
- Handle and resolve customer complaints
- Provide product training to new and existing clients
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