Boksburg: Key Accounts Manager posted by Cre8work!

About the Role

The Key Accounts Manager will be responsible for selling products and services to prospective customers, performing cost-benefit analyses of existing and potential customers, maintaining positive business relationships to ensure future sales, and meeting key performance areas.

Key Responsibilities

• Achieve sales and profit targets set in sales meetings.
• Maximize income on profit and prevent losses due to under quoting.
• Quotations done timeously at correct pricing.
• Manage stock to supply customers.
• Max stock level to be kept at branch as per companies procedure and customers needs.
• Planning on branch stock holding in order to reduce over stock but still give the customers good turnaround time on delivery.
• Plan tasks and week to keep overheads low.
• Do weekly planner to visit all customers regularly to keep overheads to a minimum on vehicle running costs.
• Weekly planning to be done for new week in sales meetings done weekly.
• Sales growth.
• Attacking new customers. Minimum 2 per week.
• Weekly sales meeting and comparison to set budget versus targets achieved.
• Ensure all customers payments are made on time and no outstanding orders and queries.
• Protect existing customers.
• Liaise with customers to ensure service levels are up to standard and building customers relationships.
• Multilevel calling.
• Grow customer base.
• Attacking new customers list and weekly planner to be in place and kept by.
• Weekly feedback meetings and planning on attacking new customers.
• Monitor all reports are compiled and send to all relevant customers.
• Ensure monthly meetings are set and all K.P.I. are met.
• Assist and solve any customer complaints as soon as possible and professionally.
• Ensure no vendor complaint get logged against branch.
• Assist and arrange breakdowns and ensure all are done correctly.
• Gather all paperwork next day and inform admin division on stock and or consumables and other related to be quoted on.
• Assist in gathering orders on breakdowns for invoicing to commence and paper trail to be finalized.
• Ensure that vehicles have correct tools and equipment to assist with breakdowns and all certified and good working condition.
• Receive monthly surveys, tyre change slips and scrap reports and ensure all are send to Technical Department for reports to be compiled.
• Create scrap reports for customer tyres in yard where and when requested by customers.
• Ensure all quotations are done and forwarded for orders.
• Ensure all PODs are completed and handed to admin.
• Follow up on POs if outstanding longer that 5 working days.
• Communicate to line manager on daily activity and operational requirements.
• Ensure combo stock are built for your customer base.
• Secure stock for end user customers.
• Maintain correct stock level to supply customers timeously and on demand.
• Assist with stock taking and stores where needed to identify low stock levels for ordering purposes.
• Where needed, interview and employ staff for sites as per companies SOP.
• Keep staff disciplined and when not adhering, take corrective action with HR assistance.
• All staff PPE to be in order.
• Safety toolbox talks done every morning before work started.
• Vehicles, tools and equipment checklists to be done.
• Place orders timeously to ensure stock available to deliver as per customers requirements.

Requirements

• Matric
• Basic Financial education
• Experience in sales and operations
• Earth mover tyre experience
• Drivers licence

Salary & Benefits

Not mentioned