| Date | 2024-11-19 |
|---|---|
| Job Title | Sales Administrator |
| Employer | Time Personnel More Information |
| Salary | 0 |
| Category | Sales Marketing |
| Location |
Kwazulu Natal / Pinetown |
Job Summary
REQUIREMENTS
- Matric, relevant tertiary qualifications highly advantageous
- Ability to work alone as other staff are often out on the road
- Self-managed with good timekeeping track record
- Proficient in MS Word and Excel
- Excellent communication skills in both Afrikaans and English
- Numerical accuracy and deadline orientated
- Team player willing to take on any ad hoc tasks that are required
- Well-presented and well-spoken for customer interactions
DUTIES
- Serve as the first point of contact for clients both in-person and on the phone
- Develop strong relationships with clients to ensure repeat business
- Follow up on client satisfaction after orders have been delivered
- Maintain a professional demeanour at all times, representing the company brand
- Manage office tasks such as filing, organizing, and updating records
- Handle incoming and outgoing correspondence (emails, phone calls, etc.)
- Manage enquiries and assist clients with their orders
- Taking of client orders both in person, via phone, and email
- Enter orders into the system and ensure accurate data entry
- Coordinate with production teams to ensure orders are processed efficiently and meet client deadlines
- Coordinate delivery schedules with clients
- Ensure all necessary paperwork and invoicing are completed for orders being delivered
- Manage the process of tracking orders and ensuring timely deliveries
- Provide product information, respond to queries, and handle complaints efficiently and professionally
- Support sales team in preparing quotations, processing payments, and finalizing orders
- Maintain office supplies and ensure the workplace is well-organized
Salary negotiable dependent on experience.
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