Job Description
Are you ready to reinforce your career in one of South Africas leading steel and mesh solutions companies? Were looking for a dynamic Internal Sales Representative to join our team and help drive customer satisfaction, operational efficiency, and sales growth.
? About the Role
As an Internal Sales Representative, youll be the backbone of our sales operationsmanaging customer inquiries, preparing quotes and tenders, and coordinating orders from start to finish. Youll work closely with our sales, procurement, logistics, and production teams to ensure smooth order fulfillment and exceptional service delivery.
We need someone who can start immediately!
Key Responsibilities:
Respond to customer inquiries via phone, email, and face-to-face
Provide accurate product and pricing information
Prepare and send quotes, proposals, and tenders
Follow up on leads and quotations to convert inquiries into sales
Build and maintain strong client relationships
Process sales orders and ensure accurate data entry
Coordinate with logistics and production to fulfill orders
Track deliveries and keep clients informed
Resolve order discrepancies and customer complaints
Maintain and update customer records
Generate sales reports and forecasts
Support external sales reps and field operations
Liaise with finance for invoicing and payment follow-ups
Assist with marketing campaigns and customer outreach
Research competitors, pricing trends, and market demand
Identify new business opportunities
Provide feedback to improve sales strategies
What Were Looking For:
Suitable candidate to start immediately!
13 years experience in internal sales or customer service
Experience in tendering and order processing
Strong grasp of sales principles and quotation processes
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Familiarity with customer data management systems
Excellent communication and negotiation skills
Ability to analyze customer needs and market trends
High attention to detail and accuracy
Strong problem-solving and conflict resolution abilities
Ability to work independently and under pressure
Team player with a collaborative mindset
Industry-specific experience in reinforcing steel and mesh is a plus
Willingness to learn and grow with the business
Matric
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Manufacturing Jobs in Kwazulu-Natal
In Kwazulu-Natal, South Africa, the manufacturing sector is typically a significant employer of Other Manufacturing professionals. Generally, the demand for skilled workers in this field is consistent, driven by the need for efficient production and quality control. The industry overview suggests that job seekers can expect to find various roles across multiple sectors.
When it comes to salary expectations, it’s common to find very broad ranges, often with a disclaimer that actual figures may vary depending on factors such as experience, company size, and industry sector. For instance, a junior role in manufacturing might fall within the R800 000 – R1 200 000 per annum range (approximately USD $50,000-$75,000), while senior positions could command salaries between R2 500 000 – R5 000 000 per annum (approximately USD $150,000-$300,000). It’s essential to research specific companies and roles to get a better understanding of the market.
Common skills required for Other Manufacturing professionals in Kwazulu-Natal include attention to detail, analytical thinking, problem-solving, and communication. Many of these roles also demand proficiency in software applications such as manufacturing execution systems (MES), enterprise resource planning (ERP), or computer-aided design (CAD). Additionally, experience with quality control procedures, lean manufacturing principles, and inventory management is often advantageous.
The manufacturing sector encompasses various industries, including the technology industry, financial services sector, and automotive manufacturing. In Kwazulu-Natal, you can find job opportunities in these sectors, as well as in smaller businesses and start-ups.
Career development for Other Manufacturing professionals typically involves progressing through various levels of responsibility, such as production supervisor or team leader roles. Experienced workers may also opt for further education or training to acquire specialized skills, like Six Sigma certification or a degree in engineering. With experience and continuous learning, individuals can move into senior leadership positions or transition into related fields, such as project management or business development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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