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Polokwane: Guesthouse Manager posted by Emporium

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Job Description

Guesthouse Manager

Job Description:

Job Duties:

  • Managing all aspects of the guest house operations, including guest services, housekeeping, maintenance, and administration
  • Ensuring high standards of customer service and satisfaction
  • Overseeing staff recruitment, training, scheduling, and performance management
  • Managing reservations, check-ins, and check-outs
  • Handling guest inquiries, requests, and complaints in a professional and timely manner
  • Maintaining inventory, ordering supplies, and managing budgets
  • Ensuring compliance with health and safety regulations

Required Qualifications:

  • Proven experience in a similar role within the hospitality industry
  • Excellent communication and interpersonal skills
  • Strong leadership and team management abilities
  • Attention to detail and problem-solving skills

Education:

  • Degree or diploma in Hospitality Management or related field

Experience:

  • Minimum of 5 years of experience in hospitality management

Knowledge and Skills:

  • Knowledge of booking systems and hotel management software
  • Understanding of health and safety regulations
  • Ability to multitask and work under pressure

Preferred Qualifications:

  • Previous experience in a guest house or boutique hotel setting
  • Certification in food hygiene and safety

Working Conditions:

  • Live-in accommodation provided
  • Flexible working hours, including weekends and holidays
  • Fast-paced and dynamic environment



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View Job  Somerset West: Training Consultant - Somerset West posted by Emporium


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Posted in Jobs in Limpopo, Jobs in Limpopo Province, Jobs in Polokwane, Jobs in South Africa

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