Polokwane: Reservations Manager- Polokwane posted by HotelJobs

April 18, 2026 Jobs in Limpopo

Job Description

About the Role

We are seeking an experienced Reservations Manager to join our boutique group of lodges and hotels based in the Kruger area. The ideal candidate will be responsible for overseeing the reservations department, managing booking systems, distribution channels, forecasting, reporting, and ensuring seamless communication between teams. If you have a passion for hospitality and outdoor adventures, we encourage you to apply.

Key Responsibilities

Manage all reservations (direct, OTA, corporate, group, packages)
Ensure accurate and timely processing of bookings
Monitor daily pickup, occupancy, ADR, and RevPAR
Implement yield and pricing strategies in collaboration with management
Manage OTA platforms and channel manager systems
Control allotments and contracted rates
Personalise bookings (special occasions, spa packages, dietary needs)
Resolve booking-related guest complaints promptly and effectively
Oversee Property Management System (PMS) accuracy
Generate daily, weekly, and monthly reports
Maintain filing systems and reservation documentation

Requirements

Diploma or Degree in Hospitality Management, Tourism, Business Administration, or related field (Preferred)
Minimum 35 years experience in reservations in a 4-star or 5-star group
At least 2 years in a supervisory or managerial role
Experience within lodge, boutique hotel advantageous
DMC experience; in-depth event planning, activities, and logistics coordination experience, specifically for groups and business clients
Proficient in PMS (e.g., Apex, Opera, Protel, NightsBridge, etc.)
Strong knowledge of OTA platforms and channel managers
Advanced Microsoft Excel skills
Revenue management knowledge
Understanding of South African hospitality market

Qualifications

Formal education/certifications not specified.

Salary & Benefits

Salary: Negotiable and based on experience. Onsite accommodation can be provided if candidate not in Polokwane.

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How to Apply

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About Other IT/Computer Jobs in Limpopo

Limpopo, South Africa is home to various IT and computer positions that cater to the growing demand for technology expertise in the region. Typically, the job market trends in Limpopo’s IT sector are influenced by the need for skilled professionals to support the growth of industries such as financial services, technology, and manufacturing.

Generally, salaries for IT and computer professionals in Limpopo can vary widely depending on factors like experience, company size, and industry sector. Typically, entry-level positions may offer salary ranges between R300 000 to R500 000 per annum, while more senior roles can command higher compensation, often ranging from R800 000 to R1,5 million per annum or more.

Common skills required for IT and computer roles in Limpopo include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or Oracle, knowledge of operating systems like Windows or Linux, and familiarity with cloud computing platforms. Additionally, strong problem-solving skills, attention to detail, and excellent communication abilities are often essential for success in these roles.

The technology industry sector is one of the most prominent employers of IT and computer professionals in Limpopo, with many companies requiring skilled individuals to support their digital transformation initiatives. Other industries that commonly employ IT professionals include financial services, manufacturing, and healthcare. These sectors require IT staff to design, implement, and maintain complex systems, as well as provide technical support and maintenance.

For those looking to advance their careers in the IT sector, common progression paths include taking on more senior roles, pursuing specialisations like cybersecurity or data analytics, and obtaining industry-recognised certifications such as CompTIA A+ or Cisco CCNA. Many companies also offer training and development programs to help employees upskill and reskill, providing opportunities for career growth and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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