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Pongola: Commercial Service Advisor & Parts Coordinator – Commercial Truck Workshop posted by The Recruitment Guy

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Job Description

About the Role

We are seeking an experienced Commercial Service Advisor & Parts Coordinator to join our team at the Pongola service centre. As a dual-role professional with strong commercial vehicle knowledge, you will provide excellent customer service and support to our clients while managing parts sales and workshop operations.

Key Responsibilities

  • Provide expert advice on commercial vehicles and trucks (HCV / HMV)
  • Manage parts sales and inventory for the workshop
  • Perform administrative tasks, including data entry and management of dealership systems
  • Assist with daily workshop operations and maintenance
  • Maintain strong relationships with customers and suppliers

Requirements

  • Grade 12 / Matric
  • Min 46 years experience within a commercial truck service centre, workshop, dealership or similar environment
  • Proven experience in a dual role (Service Advisor / Parts / Workshop Admin)
  • Strong understanding of commercial vehicles / trucks (HCV / HMV)

Qualifications

  • Exposure to dealership management systems (DMS) such as Kerridge, Autoline, Automate, Pinnacle, Truck Science, Transolve, CMS, SAP or similar advantageous

Salary & Benefits

  • Salary details not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Service Jobs in Kwazulu-Natal

The automotive service industry in Kwazulu-Natal is part of the broader manufacturing sector, which generally experiences fluctuating demand due to economic cycles and global trends. As a result, job opportunities in this field may vary in terms of availability and stability. However, it’s common for automotive service positions to remain in demand, particularly during periods of economic growth.

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Typically, salaries for automotive service roles in Kwazulu-Natal fall within broad ranges. Generally, entry-level positions tend to offer lower salaries, while more experienced technicians or managers can expect higher remuneration. However, please note that actual salary figures vary widely depending on factors such as the size and type of company, industry sector, level of experience, and specific job requirements. For example, a skilled technician with 5-10 years of experience in a large manufacturing firm may earn significantly more than an entry-level apprentice.

Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, communication skills, attention to detail, and the ability to work under pressure. Additionally, proficiency in computer-aided diagnostics and repair systems is often advantageous. Other relevant skills might include electrical and electronics knowledge, hydraulic system understanding, and experience with vehicle inspection and testing procedures.

The automotive service industry is commonly associated with various sectors, including manufacturing, transportation, and logistics. Financial services firms may also employ technicians to work on their company vehicles or provide maintenance support for their clients. Furthermore, technology companies may need automotive specialists to maintain their fleets of test vehicles or equipment.

Career development opportunities in the automotive service sector are generally good, particularly for those who progress through the ranks or acquire specialized skills. Typically, individuals with 5-10 years of experience can expect promotions to senior technician or supervisor roles, while more experienced managers may be considered for departmental management positions or even start their own businesses. Additionally, many companies offer training and development programs to help employees enhance their skills and advance in their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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