Pongola: Night Auditor posted by Wild Dreams Hospitality

This role is ideal for a detail-oriented and reliable individual who thrives in a quiet, independent working environment and ensures the smooth running of overnight operations. The ideal candidate is organised, numerically strong, and guest-focused, with the ability to balance financial accuracy with attentive service during late hours.

Core Criteria:

• Previous experience in a similar position
• Strong numerical and administrative skills with high attention to detail
• Experience with PMS systems 
• Ability to work independently and manage overnight responsibilities with minimal supervision
• Strong communication skills and a calm, professional demeanour
• Trustworthy, responsible, and able to handle confidential financial information

Core Responsibilities:

• Perform end-of-day financial procedures, including balancing accounts, reconciling transactions, and preparing daily reports
• Audit and verify all guest charges, payments, and revenue postings for accuracy
• Manage late check-ins, early departures, and guest queries during night shift
• Ensure all systems are updated and rolled over correctly for the next business day
• Handle guest requests efficiently and professionally, ensuring a high standard of service
• Prepare reports for management, highlighting any discrepancies or operational notes
• Coordinate with housekeeping and maintenance teams for any urgent overnight matters

This is a live-in position.