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Port Elizabeth: IT Business Analyst

Port Elizabeth: IT Business Analyst

Posted on 2025-07-29 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Nelson Mandela Bay  / Port Elizabeth

Job Summary

The Business Analyst (BA) role is pivotal in driving continuous business growth and success through data-driven decision-making and strategic initiatives. BAs are responsible for analyzing and interpreting data, collaborating with stakeholders, and recommending technology solutions to address business needs. REQUIREMENTS Qualifications: • Education: Qualification in Information Technology, Computer Science, Business Administration, or a related field is required. • Certifications: Industry-recognized certifications like Certified Business Analyst Professional (CBAP) or similar are preferred but not mandatory. Experience: • Experience Level: A minimum of 2-5 years of relevant experience as a Business Analyst. • Analytical Skills: Proficiency in data analysis, modeling, and interpretation. • Database Proficiency: Strong knowledge of SQL and database management. • Tools: Familiarity with relevant tools, such as Microsoft Excel, Power BI, or similar. • Documentation: Proven experience in creating process documentation and reports. • Methodologies: Familiarity with Agile methodologies is an advantage. Personal Attributes: • Interpersonal Skills: Exceptional interpersonal skills with the ability to work collaboratively in cross-functional teams. • Analytical Mindset: Strong analytical thinking to solve complex business problems. • Communication: Excellent written and verbal communication skills with a positive and proactive attitude. • Time Management: Ability to deliver accurate work within required deadlines. • Self-Motivation: Self-motivated and able to work independently and productively. • Problem-Solving: Strong problem-solving and troubleshooting skills. • Proactivity: Proactive and willing to take initiative. • Solution-Focused: A focus on finding practical solutions to business challenges. • Continuous Learning: Willingness to learn and adapt to new tools and applications. Duties: 1. Stakeholder Collaboration: Collaborate with stakeholders across business units to gather requirements, develop analysis, and communicate findings effectively to operational, managerial, and executive teams. 2. Requirements Elicitation: Elicit, evaluate, and document business and technical requirements on an ongoing basis, ensuring clear documentation and delivery of requirements. 3. Documentation and Reporting: Author and update internal and external documentation, initiate and deliver requirements, and maintain detailed documentation records. 4. Data Analysis: Conduct daily data analytics to maximize operational efficiency and troubleshoot problems. 5. Relationship Building: Cultivate strong relationships with partners to optimize systems integration and respond to questions and concerns with well-researched recommendations. 6. Requirements Management: Drive awareness of requirements across business units and identify areas for process improvement through real-time data analysis. 7. Thought Leadership: Provide thought leadership in identifying technical solutions to improve business processes and enhance productivity. 8. Project Management: Develop and implement effective project management plans, ensuring transparent communication at all levels. 9. Quality Assurance: Perform thorough quality assurance at every stage of systems development. 10. User-Centric Approach: Determine and develop user requirements for systems in production, ensuring maximum usability and user satisfaction.

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