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Port Elizabeth: Onsite Support and Installation Technician posted by Headhunters

Port Elizabeth: Onsite Support and Installation Technician posted by Headhunters

Posted on 2025-08-24 00:00:00

Job Summary

Our client, an IT company servicing the hospitality industry, is currently looking to hire an Onsite Support and Installation Technician based in Port Elizabeth.

Requirements:

  • Grade 12 / Matric is essential.
  • A+ and / or N+ certification or equivalent technical experience.
  • Minimum 1 years experience in IT hardware support or onsite technical installations.
  • POS, retail, or hospitality technology experience preferred.
  • Drivers and Own Reliable Transport Essential.

Responsibilities, but not limited to:

1. Onsite Support and Troubleshooting:

  • Resolve onsite technical issues and hardware faults during or after installations.
  • Replace or repair faulty POS equipment (e.g., power supplies, printers, terminals).

2. Hardware Installation & Hardware Setup:

  • Install POS terminals, printers, cash drawers, scanners, and kitchen display systems.
  • Connect all equipment to necessary power, LAN, and networking infrastructure.

3. Onsite Configuration and Testing:

  • Configure BIOS settings, network parameters (e.g., static IPs), printer paths, and display settings.
  • Load and configure POS client software (under guidance of internal team).

4. Client Liaison and Go-Live Support:

  • Deliver professional, client-facing support during go-lives.
  • Communicate concerns or risks to internal teams.

5. Documentation and Feedback:

  • Complete installation checklists and log work using mobile tools.
  • Ensure accurate photos, notes, and client signoffs are captured.

6. General:

  • Collect and return hardware stock from office as needed.
  • Participate in internal training or technical refreshers.
  • Assist during major upgrade or multi-site rollout projects.

Please note that only shortlisted candidates will be contacted. Please consider your application unsuccessful should you not receive a response within two weeks of applying.

Click Go Apply to apply online!


View Job  Cape Town: Mobile and Front-End Engineer posted by Goldman Tech
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