Date | 2024-12-06 |
---|---|
Job Title | Reservationist |
Employer | More Information |
Salary | |
Category | Customer Service Support |
Location |
Nelson Mandela Bay / Port Elizabeth |
Job Summary
We are seeking a dedicated and experienced Reservationist to join our team remotely. The ideal candidate is a mature professional with a proven track record in reservations, preferably in the hospitality industry. You will be responsible for managing guest reservations, handling customer inquiries, and ensuring a seamless booking experience. Reservation Management: Handle incoming reservation requests via phone, email, or online booking platforms. Accurately enter and update bookings in the reservation system. Confirm reservations and send booking details to guests. Manage cancellations, modifications, and special requests. Customer Service: Provide excellent customer service by assisting clients with inquiries regarding availability, rates, and services. Offer tailored recommendations based on client needs and preferences. Address and resolve customer complaints or concerns promptly. Administrative
Duties:
Maintain accurate records of all reservations and guest information. Prepare daily, weekly, and monthly reservation reports. Coordinate with other departments (housekeeping, front office, etc.) to ensure seamless guest experiences. Communication: Liaise with third-party booking platforms and travel agencies. Respond promptly to emails and phone calls. Maintain strong relationships with returning guests and VIP clients. Qualifications & Experience: Minimum of 5 years’ experience in a Reservationist role, preferably in the hospitality industry (e.g., hotels, lodges, guesthouses). Familiarity with online booking platforms and property management systems (e.g., Opera, Nightsbridge, Protel, or similar). Strong customer service and communication skills. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office (Word, Excel, Outlook). Ability to work independently and manage time effectively in a remote setting. Stable internet connection and a dedicated workspace. Preferred Attributes: A mature, reliable individual who values attention to detail and accuracy. Experience with handling international guests and bookings. Ability to remain calm under pressure and handle last-minute changes. Benefits: Flexible working hours. Work from the comfort of your home. Opportunity to work with a dynamic and supportive team.
Reservationist position available in Nelson Mandela Bay, Port Elizabeth. This job position was posted by . The job has been posted on 2024-12-06 in the Customer Service Support category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Johannesburg: Reservationist
Area/Location: Springs Summery: A Reservationist primary role is to handle reservations and bookings for guests and customers, they also do inquiries, and cancellations via various communication channels, including phone calls, emails, and online booking s
View Job
Reservationist
Scottburgh: Reservationist
Job Overview: As a Reservationist, you will play a crucial role in the hotel`s success by managing reservations efficiently and providing exceptional customer service to guests. You will be responsible for handling inquiries, processing bookings, and ensur
View Job
Reservationist
Springs: Reservationist
Candidate Requirements: Grade 12 A tertiary qualification in Travel & Tourism / Hospitality is preferred Must have previous working experience in the luxury Travel and Tourism industry At least 2 years in a reservations position is preferred Must be comput
View Job
Reservationist
Durban: Front Of House Manager / Reservationist / Personal Assistant
The successful candidate will be responsible for a wide range of tasks, including managing reservations, guest check-ins and check-outs, handling correspondence with guests and agencies, and overseeing general office administration duties The role also inv
View Job
Front Of House Manager / Reservationist / Personal Assistant
South Africa: Sales Reservationist
Key Responsibilities: Looking for and acquiring bookings and sales for the Hotel Handle reservation inquiries and bookings efficiently and professionally. Convert inquiries into confirmed reservations to meet sales targets. Provide detailed information abo
View Job
Sales Reservationist
Scottburgh: Reservationist posted by Dream Hotels and Resorts
Job Overview:As a Reservationist, you will play a crucial role in the hotel`s success by managing reservations efficiently and providing exceptional customer service to guests. You will be responsible for handling inquiries, processing bookings, and ensuri
View Job
Reservationist
Cape Town: Hotel Reservationist posted by SET Consulting
We have an exciting opportunity for a Hotel Reservationist to join a dynamic hotel team. The ideal candidate is professional and engaging with excellent interpersonal skills. Requirements:A relevant qualification in a hospitality field is preferred.Relevan
View Job
Hotel Reservationist
Grahamstown: Reservationist
Requirements: Fluent in spoken and written English. Excellent telephone manner. Excellent attention to detail. Experienced in hotel front office operations or sales in a four or five star. Computer literate, ideally with portfolio experience. Grade 12 Resp
View Job
Reservationist
Sandton: Inbound Reservationist posted by Cora O`Neil Recruitment Agency
Sandton, Jhb: INBOUND RESERVATIONISTMinimum Requirements:-Reliable, professional & service orientated-Afrikaans and English first and second languages a must (Afr & Eng client base)-Matric-Minimum 2 years recent inbound reservations experience a must, spec
View Job
Inbound Reservationist
Mpumalanga: Nmo 420244 – Reservationist
Employer Description A safari lodge based in the Sabi area Job Description Join Our Clients Team as a Reservationist Are you passionate about providing exceptional customer service and creating memorable experiences? We are seeking a dedicated Reservationi
View Job
Nmo 420244 – Reservationist
Port Elizabeth: Reservationist
We are seeking a dedicated and experienced Reservationist to join our team remotely. The ideal candidate is a mature professional with a proven track record in reservations, preferably in the hospitality industry. You will be responsible for managing guest
View Job
Reservationist
Western Cape: Reservationist posted by Wild Dreams Hospitality
Candidate Requirements:Grade 12A relevant qualification in a hospitality field is preferredShould have previous experience in a similar roleMust be engaging and professional with a well-groomed appearanceShould be reliable and hardworkingMust have excellen
View Job
Reservationist
Cape Town: Reservationist posted by Wild Dreams Hospitality
Candidate Requirements:Grade 12A qualification in Hospitality/ Tourism is advantageousMust have previous reservationist experience in, and knowledge of East Africa Travel, specifically TanzaniaExcellent communication and interpersonal skillsMust have the a
View Job
Reservationist
Grahamstown: Reservationist posted by Headhunters
Requirements:Fluent in spoken and written English.Excellent telephone manner.Excellent attention to detail.Experienced in hotel front office operations or sales in a four or five star.Computer literate, ideally with portfolio experience.Grade 12Responsibil
View Job
Reservationist
Kruger National Park: Nmo 420461 – Reservationist
Employer Description A bush lodge located in the Kruger area Job Description Our client, based in the stunning Kruger area , is seeking a Reservationist to join their dynamic team. This is a fantastic opportunity for an experienced, mature individual with
View Job
Nmo 420461 – Reservationist
Boshoek: Sales Reservationist posted by PRO Personnel Employment Agency
Key Responsibilities:Looking for and acquiring bookings and sales for the HotelHandle reservation inquiries and bookings efficiently and professionally.Convert inquiries into confirmed reservations to meet sales targets.Provide detailed information about r
View Job
Sales Reservationist
Gauteng: Reservationist posted by IntelliStaff
Area/Location: Springs Summery:A Reservationist primary role is to handle reservations and bookings for guests and customers, they also do inquiries, and cancellations via various communication channels, including phone calls, emails, and online book
View Job
Reservationist
South Africa: Front Of House Manager / Reservationist / Personal Assistant posted by RareCruit
The successful candidate will be responsible for a wide range of tasks, including managing reservations, guest check-ins and check-outs, handling correspondence with guests and agencies, and overseeing general office administration dutiesThe role also invo
View Job
Front Of House Manager / Reservationist / Personal Assistant
Springs: Reservationist posted by Wild Dreams Hospitality
Candidate Requirements:Grade 12 A tertiary qualification in Travel & Tourism / Hospitality is preferred Must have previous working experience in the luxury Travel and Tourism industryAt least 2 years in a reservations position is preferredMus
View Job
Reservationist
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here