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Port Elizabeth: Services Manager

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Job Description

About the Role

Join a well-established private healthcare provider committed to quality care, operational excellence, and continuous improvement as a Services Manager. Take ownership of critical support services that keep our hospital running seamlessly every day, ensuring quality, efficiency, and compliance across multiple outsourced and internal functions.

Key Responsibilities

  • Manage and coordinate outsourced and internal soft services including catering, cleaning, security, waste, laundry, and related functions
  • Oversee service provider performance against SLAs and implement corrective actions where required
  • Build and maintain strong relationships with internal stakeholders and external vendors
  • Drive compliance with quality standards, health and safety regulations, and audit requirements
  • Conduct regular audits, inspections, and service evaluations across the facility
  • Lead budgeting, cost control, and financial performance of services
  • Identify and implement process improvements to enhance efficiency and reduce costs
  • Lead and develop teams, ensuring alignment with organisational values and performance expectations

Requirements

  • Degree or National Diploma (NQF 7) in Facilities Management, Business, Hospitality, Supply Chain, or related field
  • 3 to 5 years’ experience managing integrated facilities or soft services
  • At least 3 years’ experience leading large teams
  • Strong experience in SLA, contract, and vendor management
  • Solid understanding of budgeting, forecasting, and cost control
  • Knowledge of health and safety legislation and compliance requirements
  • Experience in healthcare, hospitality, retail, or FMCG environments is advantageous

Qualifications

No formal qualifications mentioned.

Salary & Benefits

No salary information provided.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Nelson Mandela Bay

The catering and hospitality industry in Nelson Mandela Bay is a thriving sector, offering a diverse range of career opportunities for those passionate about delivering exceptional customer experiences. Typically, this field is characterized by a dynamic job market, with many establishments seeking talented individuals to join their teams. Generally, the demand for skilled professionals in this sector remains strong, driven by the region’s growing tourism industry and increasing popularity among locals and international visitors alike.

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In terms of salary expectations, catering and hospitality positions in Nelson Mandela Bay typically fall within broad ranges, depending on factors such as experience, company size, and industry sector. While it is difficult to pinpoint exact figures, a common range for entry-level roles can be expected to start around R2 000 – R4 000 per month, increasing to R5 000 – R8 000 per month or more for senior positions. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles in Nelson Mandela Bay include excellent communication and interpersonal skills, attention to detail, and a passion for providing exceptional customer service. Typically, employers also look for candidates with experience in food preparation, presentation, and management, as well as the ability to work well under pressure and maintain a positive attitude during peak hours. Additionally, knowledge of health and safety regulations, inventory management, and financial management is often an asset.

The catering and hospitality industry in Nelson Mandela Bay is often dominated by various sectors, including tourism, finance, and manufacturing. Financial services sector establishments, technology industry hotels, and manufacturing sector venues are common employers of catering staff. The region’s diverse landscape also presents opportunities for outdoor events and weddings, which can be a significant source of employment for skilled event coordinators.

For those looking to advance their careers in the catering and hospitality industry, there are numerous opportunities for development and growth. Common career progression paths include moving into senior management roles, taking on training or mentorship programs, or specializing in specific areas such as food and beverage management or event planning. With dedication and hard work, it’s possible to build a successful and fulfilling career in this dynamic field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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