Job Description
About the Role
The Technical Planner – Service Division role is a critical position that drives the success of our service division. As an integral member of our team, you will be responsible for expediting jobs from order phase to completion and dispatch, ensuring timely deliveries and providing day-to-day support to the Service team.
Key Responsibilities
- Gather client details and requirements upon receipt of pumps.
- Generate job packs and routings for stripping and assembly of pumps in accordance with the QCP, associated drawings, and any related documentation.
- Generate RFQs for repairs and coordinate the quotation process to the end.
- Ensure that all repair bills of material are loaded and purchase requisitions are generated on SAP.
- Schedule jobs to align with customers’ expectations.
- Coordinate and run technical clarification meetings and all other meetings relating to the progress of the job.
- Assist with the generation of the repair scope of work.
- Generate detailed schedules for clients on Microsoft Projects.
- Review and disseminate evaluation and condition reports to the client.
- Provide frequent feedback about the progress of the job to the client and management.
- Ensure that all QA documentation are issued as per QCP prior, during, and post repair of the pumps.
- Coordinate and expedite engineering for generation of QCPs and external repairs scope of work.
- Assist Sales with RFQs for budget quotes.
- Expedite purchase orders for timely completion of customer orders.
- Familiarise yourself with content of the contract.
- Keep the master planning spreadsheet updated at all times.
- Ensure that completed jobs are closed off on SAP for delivery to run.
- Assist with expediting, invoicing of completed jobs and expedite clients for outstanding amounts prior to delivery (only on cash customers).
- Manage and control efficiencies and recoveries by ensuring accurate clocking and confirmations of repair activities on the system.
- Provide feedback weekly at work-in-progress meetings with regards to status updates and expected delivery dates.
Requirements
Basic knowledge of pumps would be advantageous. Working knowledge of MS Word, Excel, Projects, and SAP ERP 6.0 is required. Articulate in English with a good telephone manner. Strong interpersonal communication skills are essential. Both verbal and written accuracy and attention to detail are necessary. Problem-solving abilities and discipline to conform to standards are also crucial.
Qualifications
National Diploma: Operations Management / Industrial Engineering / N6 Mechanical Engineering.
Salary & Benefits
Not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Jobs in Gauteng
In Gauteng, the engineering job market is generally driven by the growth and development of various industries, including technology, manufacturing, and infrastructure development. This has led to a high demand for skilled engineers with expertise in fields such as mechanical, electrical, civil, and chemical engineering. Typically, these roles involve designing, developing, testing, and implementing solutions to real-world problems.
The salary range for engineering positions in Gauteng is typically broad, with junior engineers earning around R300 000 to R500 000 per annum, while senior engineers can earn upwards of R800 000 to over R1 200 000. However, it’s essential to note that salaries can vary greatly depending on factors such as experience, company size, and industry sector. For instance, engineers working in the technology industry may receive higher salaries than those in manufacturing or infrastructure development.
Common skills for engineering roles include proficiency in computer-aided design (CAD) software, programming languages like Python or C++, and strong analytical and problem-solving skills. Engineers must also be able to communicate effectively with colleagues from other disciplines and manage projects from conception to completion. Other essential skills include familiarity with industry-specific standards and regulations, as well as the ability to work in a fast-paced environment.
Industry sectors that commonly employ engineers include financial services, technology, manufacturing, and infrastructure development. In these sectors, engineers play critical roles in designing and implementing solutions for complex problems, such as process optimization, product development, and system integration.
For career progression, engineers can typically expect to move into senior or leadership roles with experience and additional qualifications. Many engineers also choose to pursue advanced degrees, such as master’s or doctoral studies, to specialize in a particular area of engineering or transition into related fields like research and development or consulting.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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