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Pretoria: Account Manager

Pretoria: Account Manager

Posted on 2025-05-17 00:00:00

Employer Unspecified
Category Accounting / Finance
Location Tshwane  / Pretoria

Job Summary

Account Manager Our client, a dynamic player in the insurance and technology space, is seeking an experienced Account Manager to join their team in Pretoria. This role is central to maintaining long-term client relationships and acting as the primary liaison between clients and internal operational teams. The ideal candidate will have deep industry insight, strong commercial acumen, and a passion for client engagement and strategic account growth. Duties & Responsibilities: Develop and implement strategic plans to ensure account profitability and business growth Own and execute the Annual Recurring Revenue (ARR) plan Build and manage engagement structures and processes with clients Understand client businesses, particularly in the insurance sector , and align solutions to their needs Present and translate the company’s value proposition effectively Lead and facilitate executive-level engagements with clients Negotiate and collaborate with clients to foster trust and long-term value Manage client expectations and maintain strong, service-oriented relationships Identify upselling and cross-selling opportunities Collaborate with internal teams (Account Managers, Ops, Product Owners, Delivery) to ensure seamless service delivery Monitor SLA compliance and drive high levels of client satisfaction Align client requirements with company objectives and manage within approved budgets Assess risks and provide recommendations Facilitate and support both internal and client audits Qualifications & Experience: Business-related degree (essential) Minimum 10 years of experience in account management or client engagement Strong commercial background and understanding of profitability drivers Proven experience managing IT software and service delivery projects Solid insurance industry knowledge is required Key Skills: Exceptional interpersonal and communication skills Strong negotiation and influencing ability Strategic thinking and commercial awareness Proven ability to build and maintain long-term client relationships Confident engaging with senior executives and stakeholders Strong analytical, planning, and organisational skills Collaborative team player If you are not contacted within 10 working days, please consider your application unsuccessful.

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