Job Description
About the Role
As an Administrator: Bookings for our Isuzu Zambezi service area, you will play a crucial role in ensuring that our customers have a welcoming experience when visiting us. Your primary focus will be on effectively managing all workshop bookings and relevant administration to deliver exceptional aftersales customer experiences.
Key Responsibilities
- Professionally meet and greet customers on arrival.
- Answering calls for customers bringing their vehicles in for service/repair.
- Scheduling bookings for customers.
- Contacting customers for campaigns and arranging bookings.
- Preparing and circulating the planning list for the schedule of bookings for the following day to relevant stakeholders across the dealership.
- Pre-print job cards for the next day’s bookings.
- Ensure that all processes affecting effective bookings and aftersales experience are followed.
- Make booking for clients that parts have arrived so that they can be fitted.
- Provide callers with accurate information, taking care to always be knowledgeable and updated around changing information.
- Effectively and professionally handle calls, including the accurate taking of messages and speedy relay thereof to relevant people.
- Responsible for ensuring all documentation is accurately and professionally typed, stored, and can be easily retrieved.
- Perform general administration duties as requested by management.
- Phone clients and close tickets.
- Update planning boards for next day bookings.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Tshwane
In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.
The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.
These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.
For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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