Job Description
Detailed description:
- Manage operational planning by developing short-term work plans in line with the Business Solutions and 
 Technology Department (BSTD) strategy and business plans as well as communicate on the divisions
 activities.
- Manage and improve the workflow and application of processes, procedures and systems.
- Provide advice on the refining of policies, processes and systems and improve the alignment with related 
 divisional processes and systems.
- Manage and facilitate the delivery of division-specific outputs, including the timeous delivery of projects 
 and the readiness of solutions to transition into operations.
- Optimise resource use in the division, allocate work, manage the accountability of resources and provide 
 input into cost management.
- Manage stakeholder relationships to ensure the timeous delivery of quality IT solutions in accordance with 
 business requirement specifications.
- Identify gaps and inefficiencies (including governance and the management of risks and audit findings) in 
 the work of the division and take specific actions for the implementation of improvements.
- Manage, monitor, evaluate and report on the quality, turnaround and impact of the divisions deliverables.
- Encourage a performance culture in the division, define performance expectations and conduct effective 
 performance management of direct reports.
- Drive priority development for employees by promoting and supporting career management and the 
 development of direct reports.
- Drive innovation and implement the necessary changes to improve application processes and systems to 
 align with global best practices.
- Execute the IT strategy within the division.
- Drive the transformation of the Corporate Services systems through implementation and maintenance of a 
 secured and high-availability solution.
Job requirements:
- Honours degree in Computer Science (NQF 8) or an equivalent qualification;
- 8 to 10 years experience in an IT environment; and
- 3 years experience in managing corporate service solutions (i.e. printing management, workspace 
 management, payment and stock management, parking management, etc.)
- Technical background in an appropriate area (e.g. software development, infrastructure or integration);
- Industry, organisational and business awareness;
- Quality assurance;
- Continuous improvement;
- Continued learning and professional development;
- Business continuity planning;
- Systems integration;
- Systems specialisation;
- IT governance, risk and compliance;
- Collaboration;
- Integration testing;
- Business relationship management;
- IT enablement reporting, financial management, information management and project management; and
- Capacity and performance management.
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