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Pretoria: Applications Manager – Corporate Service Solutions posted by IT Ridge Technologies

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Job Description

Detailed description:

  • Manage operational planning by developing short-term work plans in line with the Business Solutions and
    Technology Department (BSTD) strategy and business plans as well as communicate on the divisions
    activities.
  • Manage and improve the workflow and application of processes, procedures and systems.
  • Provide advice on the refining of policies, processes and systems and improve the alignment with related
    divisional processes and systems.
  • Manage and facilitate the delivery of division-specific outputs, including the timeous delivery of projects
    and the readiness of solutions to transition into operations.
  • Optimise resource use in the division, allocate work, manage the accountability of resources and provide
    input into cost management.
  • Manage stakeholder relationships to ensure the timeous delivery of quality IT solutions in accordance with
    business requirement specifications.
  • Identify gaps and inefficiencies (including governance and the management of risks and audit findings) in
    the work of the division and take specific actions for the implementation of improvements.
  • Manage, monitor, evaluate and report on the quality, turnaround and impact of the divisions deliverables.
  • Encourage a performance culture in the division, define performance expectations and conduct effective
    performance management of direct reports.
  • Drive priority development for employees by promoting and supporting career management and the
    development of direct reports.
  • Drive innovation and implement the necessary changes to improve application processes and systems to
    align with global best practices.
  • Execute the IT strategy within the division.
  • Drive the transformation of the Corporate Services systems through implementation and maintenance of a
    secured and high-availability solution.
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Job requirements:

  • Honours degree in Computer Science (NQF 8) or an equivalent qualification;
  • 8 to 10 years experience in an IT environment; and
  • 3 years experience in managing corporate service solutions (i.e. printing management, workspace
    management, payment and stock management, parking management, etc.)
  • Technical background in an appropriate area (e.g. software development, infrastructure or integration);
  • Industry, organisational and business awareness;
  • Quality assurance;
  • Continuous improvement;
  • Continued learning and professional development;
  • Business continuity planning;
  • Systems integration;
  • Systems specialisation;
  • IT governance, risk and compliance;
  • Collaboration;
  • Integration testing;
  • Business relationship management;
  • IT enablement reporting, financial management, information management and project management; and
  • Capacity and performance management.



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