Job Description
About the Role
We are seeking a highly organized and detail-oriented Broker Assistant to join our team in Pretoria. The ideal candidate will have experience working within the broker environment, excellent communication skills, and the ability to maintain confidentiality. As a key member of our administrative team, you will be responsible for ensuring seamless day-to-day operations and providing exceptional support to our brokers.
Key Responsibilities
- Managing and updating client databases
- Ensuring accurate and confidential record-keeping
- Coordinating meeting logistics, including scheduling, agendas, and minute-taking
- Handling incoming and outgoing correspondence (emails, calls, and courier documents)
- Assisting with document preparation for audits and internal compliance checks
- Monitoring and following up on policy processing and status updates with insurers/providers
- Maintaining office filing systems (electronic and physical) in line with regulatory standards
- Supporting onboarding processes for new clients, including document collection and verification
- Liaising with product providers and service partners to resolve administrative queries
- Tracking deadlines for renewals, compliance submissions, and client servicing activities
- Assisting with reporting requirements, including compiling basic operational or client reports
- Managing office supplies and coordinating with vendors/service providers
- Ensuring POPIA compliance when handling sensitive client information
- Providing general support to management with ad hoc administrative tasks
Requirements
- Matric
- 1-2 years of experience within the Broker environment
- Fully bilingual in Afrikaans and English
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Tshwane
In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.
The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.
These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.
For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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