Pretoria: Customer Relationship Liaison posted by Daisy JHB (Pty) Ltd

January 15, 2026 Jobs in Gauteng

Daisy JHB (Pty) Ltd

Gauteng

Telecommunication

Job Description

About the Role

Daisy JHB (Pty) Ltd is seeking a highly motivated and experienced Customer Relationship Liaison to join our team in Pretoria. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with clients, identifying new business opportunities, and driving revenue growth. If you have excellent communication skills, a passion for customer service, and a drive to succeed, we encourage you to apply.

Key Responsibilities

Develop new relationships with clients to expand the current client/customer base
Develop and maintain strong relationships with clients/customers to ensure satisfaction and loyalty.
Conduct regular business reviews to evaluate client satisfaction with products and services.
Identify and communicate sales opportunities within key accounts to the sales team.
Keep clients informed about new product offerings and updates.
Attend client meetings to strengthen relationships with existing accounts.
Meet client relationship targets and KPIs as defined by the Head of Sales.
Collaborate closely with Sales Managers and Sales Representatives to support client needs.
Address and resolve client concerns promptly and effectively.
Administer client satisfaction surveys and reviews to gather feedback.
Monitor company performance against service level agreements and flag potential issues.
Keep relevant managers informed about changes or developments within client accounts.
Coordinate with internal departments to fulfil client requirements efficiently.
Focus on client retention by proactively addressing their needs.
Meet weekly appointment and sales gross profit (GP) targets.
Contact potential clients to uncover opportunities.
Must be able to present proposals to decision makers.
Develop sales strategies to reach and exceed targets.
Research organizations and individuals to find new opportunities.
Increase the value of current customers while attracting new ones.
Attend conferences, meetings and industry events.
Develop quotes and proposals for clients.

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Requirements

Minimum Grade 12 Qualification
Valid Drivers License and reliable vehicle
Cell phone

Salary & Benefits

Salary: [Please note that the original job description does not mention a specific salary. If you are aware of the salary range, please include it here.] [Note: The salary section is left blank as it was not mentioned in the original job description.]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Telecommunication Jobs in Gauteng

In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.

Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.

Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).

The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.

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For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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