Job Description
- Post Basic Pharmacist Assistant qualification (essential).
- Previous call center experience (advantageous, but not required).
- Strong communication skills with a patient-first approach.
- Computer literacy and experience with patient management systems.
- Excellent problem-solving skills and ability to work under pressure.
- Knowledge of pharmaceutical guidelines and drug safety.
Key Responsibilities:
- Conduct telephonic consultations with patients to monitor drug utilization and adherence.
- Provide accurate, clear, and empathetic information to patients.
- Record and report any adverse drug reactions or medication-related issues.
- Ensure compliance with healthcare and pharmaceutical regulations.
- Maintain patient confidentiality and handle sensitive information with professionalism.
- Keep patient records accurate and up to date.
Please apply directly by clicking the apply button or visiting www.********.co.za for more exciting opportunities.
If you have not received a response within one week, please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions.
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