Job Description
About the Role
Hire Resolve’s client is seeking an experienced IT Support Technician to join their team in Pretoria, Gauteng. The ideal candidate will have a strong technical background and a problem-solving mindset to provide efficient and effective IT support to internal staff.
Key Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network-related issues.
- Maintain and manage internal IT infrastructure, including servers, networks, and security systems.
- Install, configure, and update workstations, laptops, and other IT equipment.
- Assist in the deployment and management of IT policies and procedures.
- Support internal teams with software applications and technical queries.
- Collaborate with vendors and service providers for hardware/software procurement and maintenance.
- Maintain accurate documentation of IT assets, configurations, and support logs.
- Implement and support MS Office products and Microsoft 365 (including but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint).
- Support the videoconferencing facility and projectors.
- Install and support Network & Local Printers.
- Design and install well-functioning computer networks, connections, and cabling.
- Inspect LAN infrastructure and fix minor or major problems/bugs.
- Install and maintain VoIP software.
- Test and configure software and maintain and repair hardware and peripheral devices.
- Organize and schedule installations and maintenance without deterring others from completing their own work.
Requirements
- National Senior Certificate
- Completed relevant tertiary IT qualification (beneficial)
- Completed A+ / N+
- 2-4 years of experience in IT support, network administration, or system maintenance.
Qualifications
(No qualifications mentioned in the original job description)
Salary & Benefits
(No salary information mentioned in the original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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